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How to connect Simplesat and Basin
Create a New Scenario to Connect Simplesat and Basin
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Simplesat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Simplesat or Basin will be your first step. To do this, click "Choose an app," find Simplesat or Basin, and select the appropriate trigger to start the scenario.
Add the Simplesat Node
Select the Simplesat node from the app selection panel on the right.
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Simplesat
Configure the Simplesat
Click on the Simplesat node to configure it. You can modify the Simplesat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Basin Node
Next, click the plus (+) icon on the Simplesat node, select Basin from the list of available apps, and choose the action you need from the list of nodes within Basin.
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Authenticate Basin
Now, click the Basin node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Basin settings. Authentication allows you to use Basin through Latenode.
Configure the Simplesat and Basin Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Simplesat and Basin Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Basin
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Trigger on Webhook
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Simplesat
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Webhook response
Save and Activate the Scenario
After configuring Simplesat, Basin, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Simplesat and Basin integration works as expected. Depending on your setup, data should flow between Simplesat and Basin (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Simplesat and Basin
Simplesat + Slack: When a new negative answer is submitted in Simplesat, immediately post the submission details to a designated Slack channel for prompt review and action.
Basin + Simplesat + Google Sheets: Capture new form submissions from Basin and customer feedback from Simplesat, then store all the data in a Google Sheet for comprehensive analysis and reporting.
Simplesat and Basin integration alternatives
About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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About Basin
Use Basin inside Latenode to capture form submissions without server-side code. Connect form data to any app via REST API or Webhooks, triggering automated workflows. Validate, transform, and route data with Latenode's visual editor, enhancing lead management and data collection, and avoiding back-end setup.
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See how Latenode works
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FAQ Simplesat and Basin
How can I connect my Simplesat account to Basin using Latenode?
To connect your Simplesat account to Basin on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Simplesat and click on "Connect".
- Authenticate your Simplesat and Basin accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger follow-up emails based on Simplesat survey responses?
Yes! Latenode lets you trigger automated Basin emails when specific feedback is received in Simplesat. Improve customer engagement and personalize communication based on satisfaction scores.
What types of tasks can I perform by integrating Simplesat with Basin?
Integrating Simplesat with Basin allows you to perform various tasks, including:
- Capture Simplesat feedback and store it securely in Basin.
- Automatically send personalized thank-you emails via Basin.
- Update customer profiles in Basin based on Simplesat scores.
- Create support tickets in Basin for negative Simplesat feedback.
- Analyze survey data from Simplesat within Basin's reporting tools.
How does Latenode handle Simplesat webhook authentication?
Latenode simplifies webhook setup with secure, built-in authentication. This removes the complexity of manually configuring API keys.
Are there any limitations to the Simplesat and Basin integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic may require JavaScript coding.
- File uploads from Simplesat surveys have size limits.
- Basin form submissions are subject to Basin's plan limits.
