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Automatically update Bigin by Zoho CRM contacts based on Simplesat survey responses. Latenodeβs visual editor combines no-code simplicity with custom JavaScript, enabling flexible, affordable, and scalable feedback-driven automation.
Connect Simplesat and Bigin by Zoho CRM in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Simplesat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Simplesat or Bigin by Zoho CRM will be your first step. To do this, click "Choose an app," find Simplesat or Bigin by Zoho CRM, and select the appropriate trigger to start the scenario.

Select the Simplesat node from the app selection panel on the right.

Simplesat
Click on the Simplesat node to configure it. You can modify the Simplesat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Simplesat node, select Bigin by Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Bigin by Zoho CRM.

Simplesat
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Bigin by Zoho CRM
Now, click the Bigin by Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bigin by Zoho CRM settings. Authentication allows you to use Bigin by Zoho CRM through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
β
Bigin by Zoho CRM
Trigger on Webhook
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Simplesat
β
β
Iterator
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Webhook response
After configuring Simplesat, Bigin by Zoho CRM, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Simplesat and Bigin by Zoho CRM integration works as expected. Depending on your setup, data should flow between Simplesat and Bigin by Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Simplesat + Slack + Bigin by Zoho CRM: When a new positive answer is received in Simplesat, a congratulatory message is sent to a dedicated Slack channel. The contact is also created or updated in Bigin by Zoho CRM.
Bigin by Zoho CRM + Zoho Desk + Simplesat: When a deal is closed in Bigin by Zoho CRM, a ticket is created in Zoho Desk. Then, a request for feedback is sent via Simplesat by creating or updating the customer.
About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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About Bigin by Zoho CRM
Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.
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How can I connect my Simplesat account to Bigin by Zoho CRM using Latenode?
To connect your Simplesat account to Bigin by Zoho CRM on Latenode, follow these steps:
Can I trigger Bigin leads on new Simplesat survey responses?
Yes, with Latenode, automate lead creation in Bigin from Simplesat feedback. Instantly turn positive reviews into sales opportunities, boosting efficiency and responsiveness.
What types of tasks can I perform by integrating Simplesat with Bigin by Zoho CRM?
Integrating Simplesat with Bigin by Zoho CRM allows you to perform various tasks, including:
How do I handle errors during Simplesat data synchronization?
Latenode provides robust error handling. Use conditional logic and error queues to manage failures and ensure data integrity.
Are there any limitations to the Simplesat and Bigin by Zoho CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: