Simplesat and ClickSend Integration

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Automatically trigger targeted SMS messages via ClickSend based on Simplesat survey responses. Latenode's visual editor and affordable execution-based pricing make it easier than ever to act on customer feedback in real time, creating scalable feedback loops.

Simplesat + ClickSend integration

Connect Simplesat and ClickSend in minutes with Latenode.

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Automate your workflow

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Simplesat

ClickSend

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Simplesat and ClickSend

Create a New Scenario to Connect Simplesat and ClickSend

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Simplesat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Simplesat or ClickSend will be your first step. To do this, click "Choose an app," find Simplesat or ClickSend, and select the appropriate trigger to start the scenario.

Add the Simplesat Node

Select the Simplesat node from the app selection panel on the right.

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Simplesat

Configure the Simplesat

Click on the Simplesat node to configure it. You can modify the Simplesat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the ClickSend Node

Next, click the plus (+) icon on the Simplesat node, select ClickSend from the list of available apps, and choose the action you need from the list of nodes within ClickSend.

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Authenticate ClickSend

Now, click the ClickSend node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ClickSend settings. Authentication allows you to use ClickSend through Latenode.

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Run node once

Configure the Simplesat and ClickSend Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Simplesat and ClickSend Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Simplesat, ClickSend, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Simplesat and ClickSend integration works as expected. Depending on your setup, data should flow between Simplesat and ClickSend (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Simplesat and ClickSend

Simplesat + ClickSend + Slack: When a new positive answer is received in Simplesat, an SMS feedback request is sent via ClickSend to the customer. Subsequently, a notification is sent to a designated Slack channel informing the team about the positive feedback and the SMS request.

Simplesat + ClickSend + Google Sheets: Every time a new answer is submitted in Simplesat, the response data and the details of the SMS feedback request sent via ClickSend are logged in a Google Sheet for analysis and reporting.

Simplesat and ClickSend integration alternatives

About Simplesat

Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.

About ClickSend

Use ClickSend in Latenode to automate SMS, email, or voice messaging. Build workflows that trigger messages based on events in your other apps. Improve customer engagement by automating personalized notifications. Latenode’s visual editor simplifies integration and scales your outreach without extra code or per-step costs.

See how Latenode works

FAQ Simplesat and ClickSend

How can I connect my Simplesat account to ClickSend using Latenode?

To connect your Simplesat account to ClickSend on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Simplesat and click on "Connect".
  • Authenticate your Simplesat and ClickSend accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS surveys based on Simplesat feedback?

Yes! Latenode lets you trigger ClickSend SMS surveys based on Simplesat ratings. Get immediate feedback via SMS, enhancing response rates and providing real-time data insights.

What types of tasks can I perform by integrating Simplesat with ClickSend?

Integrating Simplesat with ClickSend allows you to perform various tasks, including:

  • Send thank you SMS messages after positive Simplesat feedback.
  • Notify support teams of negative feedback via SMS alerts.
  • Automatically create ClickSend contacts from Simplesat respondents.
  • Schedule follow-up SMS campaigns based on Simplesat survey scores.
  • Personalize SMS messages with Simplesat feedback data using templates.

How do I handle errors when sending SMS messages from Simplesat?

Latenode's error handling lets you automatically retry failed ClickSend messages or send notifications for manual review. Maintain reliable communication.

Are there any limitations to the Simplesat and ClickSend integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • SMS sending limits are governed by your ClickSend plan.
  • Complex conditional logic may require JavaScript code blocks.
  • Real-time feedback processing depends on Simplesat's API rate limits.

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