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Automatically update Knack records based on Simplesat survey responses, triggering custom actions with Latenode's visual editor. Refine logic using JavaScript, and scale feedback management affordably as your needs evolve.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Simplesat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Simplesat or Knack will be your first step. To do this, click "Choose an app," find Simplesat or Knack, and select the appropriate trigger to start the scenario.

Select the Simplesat node from the app selection panel on the right.

Simplesat
Click on the Simplesat node to configure it. You can modify the Simplesat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Simplesat node, select Knack from the list of available apps, and choose the action you need from the list of nodes within Knack.

Simplesat
β
Knack
Now, click the Knack node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Knack settings. Authentication allows you to use Knack through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
Knack
Trigger on Webhook
β
Simplesat
β
β
Iterator
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Webhook response
After configuring Simplesat, Knack, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Simplesat and Knack integration works as expected. Depending on your setup, data should flow between Simplesat and Knack (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Simplesat + Knack + Slack: When a new negative answer is submitted in Simplesat, search for the customer details in Knack using the customer's email or ID. Then, send a message to a designated Slack channel containing the feedback and customer information from Knack.
Knack + Simplesat + Jira: When a record is updated in Knack, a Simplesat survey is triggered. If the response received from the survey is negative, a Jira ticket is created to address the issue.
About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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About Knack
Use Knack with Latenode to build custom database apps and automate workflows. Connect Knack data to other services, like CRMs or marketing tools, without code. Latenode lets you transform and route Knack data, create advanced logic, and scale automation beyond Knack's built-in limits, all visually and affordably.
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How can I connect my Simplesat account to Knack using Latenode?
To connect your Simplesat account to Knack on Latenode, follow these steps:
Can I trigger actions based on Simplesat survey responses in Knack?
Yes, you can! Latenode allows you to instantly update Knack records based on feedback from Simplesat, ensuring your team acts quickly. Automate follow-ups and improve customer satisfaction.
What types of tasks can I perform by integrating Simplesat with Knack?
Integrating Simplesat with Knack allows you to perform various tasks, including:
How can I filter Simplesat data before updating Knack records?
Latenode lets you add logic blocks or JavaScript code to filter Simplesat data, ensuring only relevant information updates your Knack database, keeping it clean.
Are there any limitations to the Simplesat and Knack integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: