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Automate outbound calls: Connect SmartSuite records to RingCentral to trigger calls for new leads or overdue tasks. Latenode's visual editor and affordable pricing lets teams build powerful call center automations with custom logic and JavaScript functions, at scale.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a SmartSuite, triggered by another scenario, or executed manually (for testing purposes). In most cases, SmartSuite or RingCentral will be your first step. To do this, click "Choose an app," find SmartSuite or RingCentral, and select the appropriate trigger to start the scenario.

Select the SmartSuite node from the app selection panel on the right.

SmartSuite
Click on the SmartSuite node to configure it. You can modify the SmartSuite URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the SmartSuite node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.

SmartSuite
β
RingCentral
Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
RingCentral
Trigger on Webhook
β
SmartSuite
β
β
Iterator
β
Webhook response
After configuring SmartSuite, RingCentral, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the SmartSuite and RingCentral integration works as expected. Depending on your setup, data should flow between SmartSuite and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
SmartSuite + RingCentral + Slack: When a new project is created in SmartSuite, an SMS message is sent via RingCentral to the project manager, and a notification is posted to a dedicated Slack channel to inform the team.
RingCentral + SmartSuite + Zoom: When a new missed call is logged in RingCentral, a record is created in a SmartSuite database to track the missed call and a follow-up Zoom meeting is automatically scheduled with the caller.
About SmartSuite
Use SmartSuite in Latenode to build flexible data workflows. Automate tasks like project management, CRM updates, or inventory tracking. Latenode adds custom logic, AI processing, and file handling to SmartSuite's structured data, creating scalable solutions that go beyond basic automation.
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About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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How can I connect my SmartSuite account to RingCentral using Latenode?
To connect your SmartSuite account to RingCentral on Latenode, follow these steps:
Can I get RingCentral notifications in SmartSuite?
Yes, you can! Latenode's flexible workflows enable real-time alerts in SmartSuite for incoming RingCentral calls. Stay informed and manage communications efficiently.
What types of tasks can I perform by integrating SmartSuite with RingCentral?
Integrating SmartSuite with RingCentral allows you to perform various tasks, including:
Can I use JavaScript to enhance my SmartSuite RingCentral workflows?
Yes! Latenode allows you to use JavaScript code blocks within your flows for advanced data manipulation and custom logic.
Are there any limitations to the SmartSuite and RingCentral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: