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Connect SmartSuite project updates to Simplesat for automated feedback. On Latenode, customize feedback triggers with JavaScript and scale affordably, paying only for execution time.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a SmartSuite, triggered by another scenario, or executed manually (for testing purposes). In most cases, SmartSuite or Simplesat will be your first step. To do this, click "Choose an app," find SmartSuite or Simplesat, and select the appropriate trigger to start the scenario.

Select the SmartSuite node from the app selection panel on the right.

SmartSuite
Click on the SmartSuite node to configure it. You can modify the SmartSuite URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the SmartSuite node, select Simplesat from the list of available apps, and choose the action you need from the list of nodes within Simplesat.

SmartSuite
β
Simplesat
Now, click the Simplesat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplesat settings. Authentication allows you to use Simplesat through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Simplesat
Trigger on Webhook
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SmartSuite
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Iterator
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Webhook response
After configuring SmartSuite, Simplesat, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the SmartSuite and Simplesat integration works as expected. Depending on your setup, data should flow between SmartSuite and Simplesat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Simplesat + SmartSuite + Slack: When a new negative survey response is received in Simplesat, a task is automatically created in SmartSuite to address the feedback. The relevant team is then notified in Slack via a channel message to investigate and resolve the issue.
Simplesat + SmartSuite + Zendesk: When a new survey response is received in Simplesat, the workflow searches for the associated record in SmartSuite. If a related record is found, the workflow creates a Zendesk ticket with information from the SmartSuite record and the survey response, ensuring customer issues are addressed promptly.
About SmartSuite
Use SmartSuite in Latenode to build flexible data workflows. Automate tasks like project management, CRM updates, or inventory tracking. Latenode adds custom logic, AI processing, and file handling to SmartSuite's structured data, creating scalable solutions that go beyond basic automation.
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About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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How can I connect my SmartSuite account to Simplesat using Latenode?
To connect your SmartSuite account to Simplesat on Latenode, follow these steps:
Can I trigger Simplesat surveys from SmartSuite project updates?
Yes, you can! Latenode lets you trigger Simplesat surveys automatically based on SmartSuite project status changes. Gather feedback instantly, improving project outcomes.
What types of tasks can I perform by integrating SmartSuite with Simplesat?
Integrating SmartSuite with Simplesat allows you to perform various tasks, including:
Can I use JavaScript to transform data between SmartSuite and Simplesat?
Yes! Latenode's JavaScript blocks allow you to customize data transformations between SmartSuite and Simplesat for advanced use cases.
Are there any limitations to the SmartSuite and Simplesat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: