How to connect 123FormBuilder and CloudTalk
Create a New Scenario to Connect 123FormBuilder and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a 123FormBuilder, triggered by another scenario, or executed manually (for testing purposes). In most cases, 123FormBuilder or CloudTalk will be your first step. To do this, click "Choose an app," find 123FormBuilder or CloudTalk, and select the appropriate trigger to start the scenario.

Add the 123FormBuilder Node
Select the 123FormBuilder node from the app selection panel on the right.

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Configure the 123FormBuilder
Click on the 123FormBuilder node to configure it. You can modify the 123FormBuilder URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the 123FormBuilder node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the 123FormBuilder and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the 123FormBuilder and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring 123FormBuilder, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the 123FormBuilder and CloudTalk integration works as expected. Depending on your setup, data should flow between 123FormBuilder and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect 123FormBuilder and CloudTalk
123FormBuilder + CloudTalk + Slack: When a new submission is received in 123FormBuilder, a call is initiated via CloudTalk to the number provided in the submission. After the call, a summary of the call is posted to a designated Slack channel.
CloudTalk + 123FormBuilder + Google Sheets: When a new call is made in CloudTalk, the call data is logged in Google Sheets. A link to the corresponding 123FormBuilder submission (if a matching contact is found) is also added to the Google Sheet for analysis.
123FormBuilder and CloudTalk integration alternatives
About 123FormBuilder
Streamline data collection by connecting 123FormBuilder to Latenode. Automatically trigger workflows when forms are submitted. Route form data to CRMs, databases, or email marketing tools. Use Latenode to validate entries, calculate scores, and manage follow-ups — automating processes with a no-code, scalable workflow.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
FAQ 123FormBuilder and CloudTalk
How can I connect my 123FormBuilder account to CloudTalk using Latenode?
To connect your 123FormBuilder account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select 123FormBuilder and click on "Connect".
- Authenticate your 123FormBuilder and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically call leads from new form submissions?
Yes, you can! Latenode enables instant lead calling from form data. Benefit from immediate outreach to improve engagement and response rates, using powerful no-code tools.
What types of tasks can I perform by integrating 123FormBuilder with CloudTalk?
Integrating 123FormBuilder with CloudTalk allows you to perform various tasks, including:
- Create CloudTalk contacts from new 123FormBuilder submissions.
- Send SMS messages via CloudTalk based on form responses.
- Update CloudTalk contact details with new form data.
- Trigger CloudTalk calls when a form is submitted.
- Log form submission details in CloudTalk call notes.
Can I use conditional logic with 123FormBuilder data in CloudTalk?
Yes! Latenode's visual editor makes it easy to create complex automation. Use form data to route calls or personalize messages with no-code.
Are there any limitations to the 123FormBuilder and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex form logic may require advanced configuration.
- Large data transfers might affect workflow execution time.
- Custom CloudTalk fields need manual mapping in Latenode.