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Turn Userback feedback into actionable insights. Use Acapela Cloud's voice synthesis to automatically notify teams about critical user feedback, and fine-tune the logic with JavaScript, all at a predictable price.
Connect Acapela Cloud and Userback in minutes with Latenode.
Create Acapela Cloud to Userback workflow
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Create a New Scenario to Connect Acapela Cloud and Userback
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acapela Cloud, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acapela Cloud or Userback will be your first step. To do this, click "Choose an app," find Acapela Cloud or Userback, and select the appropriate trigger to start the scenario.
Add the Acapela Cloud Node
Select the Acapela Cloud node from the app selection panel on the right.
Acapela Cloud
Configure the Acapela Cloud
Click on the Acapela Cloud node to configure it. You can modify the Acapela Cloud URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Acapela Cloud node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
Acapela Cloud
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Userback
Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Acapela Cloud and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Acapela Cloud and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Acapela Cloud
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Acapela Cloud, Userback, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Acapela Cloud and Userback integration works as expected. Depending on your setup, data should flow between Acapela Cloud and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Userback + Acapela Cloud + Slack: When new negative feedback is received in Userback, a voice message is generated via Acapela Cloud and sent to a designated Slack channel.
Userback + Acapela Cloud + Gmail: Upon receiving new feedback in Userback, a voice message is generated using Acapela Cloud and emailed to the development team through Gmail.
About Acapela Cloud
Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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How can I connect my Acapela Cloud account to Userback using Latenode?
To connect your Acapela Cloud account to Userback on Latenode, follow these steps:
Can I automatically create Userback tickets from Acapela Cloud audio?
Yes, with Latenode! Automatically transcribe audio from Acapela Cloud, analyze it with AI, and create Userback tickets based on sentiment. Improves feedback processing.
What types of tasks can I perform by integrating Acapela Cloud with Userback?
Integrating Acapela Cloud with Userback allows you to perform various tasks, including:
Can I use JavaScript functions to customize Acapela Cloud data?
Yes! Latenode allows you to use JavaScript code blocks to transform Acapela Cloud data before using it in Userback.
Are there any limitations to the Acapela Cloud and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: