How to connect Acapela Cloud and Zoho CRM
Create a New Scenario to Connect Acapela Cloud and Zoho CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acapela Cloud, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acapela Cloud or Zoho CRM will be your first step. To do this, click "Choose an app," find Acapela Cloud or Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Acapela Cloud Node
Select the Acapela Cloud node from the app selection panel on the right.

Acapela Cloud
Configure the Acapela Cloud
Click on the Acapela Cloud node to configure it. You can modify the Acapela Cloud URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho CRM Node
Next, click the plus (+) icon on the Acapela Cloud node, select Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Zoho CRM.

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Zoho CRM

Authenticate Zoho CRM
Now, click the Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho CRM settings. Authentication allows you to use Zoho CRM through Latenode.
Configure the Acapela Cloud and Zoho CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Acapela Cloud and Zoho CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zoho CRM
Trigger on Webhook
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Acapela Cloud
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Acapela Cloud, Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Acapela Cloud and Zoho CRM integration works as expected. Depending on your setup, data should flow between Acapela Cloud and Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Acapela Cloud and Zoho CRM
Acapela Cloud + Zoho CRM + Google Sheets: When a new lead is created or updated in Zoho CRM, Acapela Cloud generates an audio file from the lead's information. The audio file URL and lead details are then added as a new row in Google Sheets for tracking and analysis.
Zoho CRM + Acapela Cloud + Slack: When an object (e.g., a deal) is created or updated in Zoho CRM, Acapela Cloud generates an audio summary of the changes. This audio message is then sent to a designated Slack channel to keep the team informed about critical CRM updates.
Acapela Cloud and Zoho CRM integration alternatives
About Acapela Cloud
Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.
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About Zoho CRM
Connect Zoho CRM to Latenode and automate your sales processes. Automatically update records, trigger email sequences, and sync data with other apps. Streamline lead management and reporting by combining Zoho CRM's features with Latenode's visual editor, AI assistance, and custom code options. Scale workflows affordably with flexible execution-based pricing.
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FAQ Acapela Cloud and Zoho CRM
How can I connect my Acapela Cloud account to Zoho CRM using Latenode?
To connect your Acapela Cloud account to Zoho CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Acapela Cloud and click on "Connect".
- Authenticate your Acapela Cloud and Zoho CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Zoho CRM contacts with Acapela Cloud voice data?
Yes, you can! Latenode allows seamless data transfer. Enhance your CRM by updating contact records with voice analysis from Acapela Cloud, providing richer customer insights.
What types of tasks can I perform by integrating Acapela Cloud with Zoho CRM?
Integrating Acapela Cloud with Zoho CRM allows you to perform various tasks, including:
- Automatically generate leads in Zoho CRM based on Acapela Cloud voice interactions.
- Update contact information in Zoho CRM with data extracted from Acapela Cloud calls.
- Trigger follow-up tasks in Zoho CRM based on sentiment analysis from Acapela Cloud.
- Create Zoho CRM cases based on keywords detected in Acapela Cloud voice recordings.
- Log Acapela Cloud call durations as activities in Zoho CRM contact records.
How secure is the Acapela Cloud and Zoho CRM integration on Latenode?
Latenode employs robust security measures, including encryption and access controls, ensuring data protection between Acapela Cloud and Zoho CRM.
Are there any limitations to the Acapela Cloud and Zoho CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require custom JavaScript code.
- Real-time synchronization depends on API availability and rate limits.
- Some advanced Acapela Cloud features might not have direct integration blocks.