How to connect Amazon SES and CloudTalk
Create a New Scenario to Connect Amazon SES and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Amazon SES, triggered by another scenario, or executed manually (for testing purposes). In most cases, Amazon SES or CloudTalk will be your first step. To do this, click "Choose an app," find Amazon SES or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Amazon SES Node
Select the Amazon SES node from the app selection panel on the right.


Amazon SES

Configure the Amazon SES
Click on the Amazon SES node to configure it. You can modify the Amazon SES URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Amazon SES node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.


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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Amazon SES and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Amazon SES and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Amazon SES, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Amazon SES and CloudTalk integration works as expected. Depending on your setup, data should flow between Amazon SES and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Amazon SES and CloudTalk
CloudTalk + Amazon SES + Google Sheets: When a new call is registered in CloudTalk, if the call is missed, the details are logged in Google Sheets. A daily summary of missed calls is then sent via email using Amazon SES.
CloudTalk + Amazon SES + Slack: When a new voicemail is left in CloudTalk, a notification is sent to a designated Slack channel to alert the support team. A confirmation email is then sent to the customer via Amazon SES.
Amazon SES and CloudTalk integration alternatives

About Amazon SES
Automate email sending with Amazon SES in Latenode. Send transactional emails, notifications, and marketing campaigns within your automated workflows. Use Latenode's visual editor to connect SES to other apps, add conditional logic, and handle bounces – simplifying email management and scaling your communication flows without coding.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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FAQ Amazon SES and CloudTalk
How can I connect my Amazon SES account to CloudTalk using Latenode?
To connect your Amazon SES account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Amazon SES and click on "Connect".
- Authenticate your Amazon SES and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send SMS via CloudTalk when an Amazon SES email bounces?
Yes, you can! With Latenode, automate SMS alerts via CloudTalk when an email bounces in Amazon SES. React instantly and keep customers informed, improving service quality.
What types of tasks can I perform by integrating Amazon SES with CloudTalk?
Integrating Amazon SES with CloudTalk allows you to perform various tasks, including:
- Sending targeted emails based on CloudTalk call outcomes.
- Updating CloudTalk contacts from new Amazon SES subscriptions.
- Creating CloudTalk tasks for failed Amazon SES email deliveries.
- Triggering Amazon SES email campaigns from CloudTalk call events.
- Logging email delivery status in CloudTalk call notes.
How does Latenode handle Amazon SES email sending limits?
Latenode manages SES limits by allowing rate limiting and queueing to prevent exceeding limits, ensuring reliable email delivery even during peak times.
Are there any limitations to the Amazon SES and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require custom JavaScript code.
- Real-time synchronization depends on the API availability of both services.
- Bulk operations are subject to Amazon SES's sending quotas.