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How to connect Avaza and LiveChat
Create a New Scenario to Connect Avaza and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Avaza, triggered by another scenario, or executed manually (for testing purposes). In most cases, Avaza or LiveChat will be your first step. To do this, click "Choose an app," find Avaza or LiveChat, and select the appropriate trigger to start the scenario.
Add the Avaza Node
Select the Avaza node from the app selection panel on the right.
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Add the LiveChat Node
Next, click the plus (+) icon on the Avaza node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Avaza and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Avaza and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Avaza, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Avaza and LiveChat integration works as expected. Depending on your setup, data should flow between Avaza and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Avaza and LiveChat
Avaza + LiveChat + Slack: When a new project is created in Avaza, a welcome message is sent in LiveChat to engage with potential clients, and a notification is sent to a dedicated Slack channel to inform the team.
LiveChat + Avaza + Google Sheets: When a chat is deactivated in LiveChat, a new time entry is created in Avaza for billing, and the conversation details along with the time entry information are logged in Google Sheets for tracking and reporting.
Avaza and LiveChat integration alternatives
About Avaza
Automate project management with Avaza in Latenode. Create flows that sync tasks, track time, and manage expenses automatically. Use Latenode's visual editor to tailor Avaza workflows and connect them to other apps. Streamline reporting and billing cycles with no-code logic and custom scripts for efficient project oversight.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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See how Latenode works
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FAQ Avaza and LiveChat
How can I connect my Avaza account to LiveChat using Latenode?
To connect your Avaza account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Avaza and click on "Connect".
- Authenticate your Avaza and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Avaza tasks from new LiveChat conversations?
Yes, you can! Latenode lets you auto-create Avaza tasks from LiveChat, ensuring no request is missed. Use our no-code blocks or JavaScript for custom data mapping!
What types of tasks can I perform by integrating Avaza with LiveChat?
Integrating Avaza with LiveChat allows you to perform various tasks, including:
- Create Avaza projects from qualified LiveChat leads.
- Send Avaza task updates as LiveChat messages.
- Track billable hours from LiveChat support interactions.
- Automatically assign Avaza tasks based on LiveChat tags.
- Generate Avaza invoices from resolved LiveChat support cases.
Can I customize Avaza fields when creating a task in Latenode?
Yes, Latenode lets you customize Avaza task fields using data from LiveChat or any other connected app. Use JavaScript for advanced formatting!
Are there any limitations to the Avaza and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time updates depend on Avaza and LiveChat API polling intervals.
- Complex data transformations may require JavaScript knowledge.
- File attachments larger than 10MB might experience delays.
