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Automatically create Atera service tickets from new Basin form submissions. Latenode's visual editor and flexible API integrations streamline the process, while affordable execution-based pricing saves you money as you scale.
Connect Basin and Atera in minutes with Latenode.
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Create a New Scenario to Connect Basin and Atera
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Basin, triggered by another scenario, or executed manually (for testing purposes). In most cases, Basin or Atera will be your first step. To do this, click "Choose an app," find Basin or Atera, and select the appropriate trigger to start the scenario.
Add the Basin Node
Select the Basin node from the app selection panel on the right.
Basin
Add the Atera Node
Next, click the plus (+) icon on the Basin node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
Basin
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the Basin and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Basin and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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Basin
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Basin, Atera, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Basin and Atera integration works as expected. Depending on your setup, data should flow between Basin and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Basin + Atera + Slack: When a new form is submitted in Basin, a ticket is created in Atera, and a notification is sent to a Slack channel to inform the IT support team.
Atera + Basin + Google Sheets: Track Atera ticket closure times in a Google Sheet, then summarize the data weekly in a Basin form.
About Basin
Use Basin inside Latenode to capture form submissions without server-side code. Connect form data to any app via REST API or Webhooks, triggering automated workflows. Validate, transform, and route data with Latenode's visual editor, enhancing lead management and data collection, and avoiding back-end setup.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my Basin account to Atera using Latenode?
To connect your Basin account to Atera on Latenode, follow these steps:
Can I automatically create Atera tickets from new Basin form submissions?
Yes, you can! Latenode allows you to instantly create Atera tickets. This streamlines support and ensures rapid response to customer requests, saving valuable time.
What types of tasks can I perform by integrating Basin with Atera?
Integrating Basin with Atera allows you to perform various tasks, including:
What kind of Basin form data can Latenode access easily?
Latenode can access all Basin form submission data including fields, attachments, and metadata for flexible workflow building.
Are there any limitations to the Basin and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: