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Automatically trigger CloudTalk calls from new Basin form submissions. Latenode's visual editor makes it easier than ever to build advanced call workflows. Scale affordably with execution-based pricing.
Connect Basin and CloudTalk in minutes with Latenode.
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Create a New Scenario to Connect Basin and CloudTalk
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Basin, triggered by another scenario, or executed manually (for testing purposes). In most cases, Basin or CloudTalk will be your first step. To do this, click "Choose an app," find Basin or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Basin Node
Select the Basin node from the app selection panel on the right.
Basin
Add the CloudTalk Node
Next, click the plus (+) icon on the Basin node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Basin
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Basin and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Basin and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Basin
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Basin, CloudTalk, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Basin and CloudTalk integration works as expected. Depending on your setup, data should flow between Basin and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Basin + CloudTalk + Slack: When a new submission is received in Basin, a new activity is created in CloudTalk to log the interaction, and a notification is sent to a Slack channel informing the team of the new submission.
CloudTalk + Basin + Google Sheets: When a new call is logged in CloudTalk, the call data is added to Basin as a submission, and that submission data populates a lead tracking sheet in Google Sheets.
About Basin
Use Basin inside Latenode to capture form submissions without server-side code. Connect form data to any app via REST API or Webhooks, triggering automated workflows. Validate, transform, and route data with Latenode's visual editor, enhancing lead management and data collection, and avoiding back-end setup.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Basin account to CloudTalk using Latenode?
To connect your Basin account to CloudTalk on Latenode, follow these steps:
Can I automatically call new Basin form submitters?
Yes, you can! Latenode allows triggering CloudTalk calls when a new form is submitted in Basin, improving response times and lead engagement through immediate outreach.
What types of tasks can I perform by integrating Basin with CloudTalk?
Integrating Basin with CloudTalk allows you to perform various tasks, including:
How do I handle file uploads from Basin forms within Latenode?
Latenode can parse file uploads from Basin, enabling you to extract data and dynamically route it into CloudTalk call scripts.
Are there any limitations to the Basin and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: