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How to connect Beamer and LiveChat
Create a New Scenario to Connect Beamer and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Beamer, triggered by another scenario, or executed manually (for testing purposes). In most cases, Beamer or LiveChat will be your first step. To do this, click "Choose an app," find Beamer or LiveChat, and select the appropriate trigger to start the scenario.
Add the Beamer Node
Select the Beamer node from the app selection panel on the right.
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Add the LiveChat Node
Next, click the plus (+) icon on the Beamer node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Beamer and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Beamer and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Beamer, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Beamer and LiveChat integration works as expected. Depending on your setup, data should flow between Beamer and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Beamer and LiveChat
Beamer + LiveChat + Slack: When a new post is created in Beamer, the system checks for incoming chats in LiveChat. If there are active chats, a notification is sent to a dedicated Slack channel to alert the team about potential inquiries related to the new Beamer announcement.
LiveChat + Beamer + Google Sheets: When a LiveChat conversation is started, the system checks if the conversation is related to a specific Beamer announcement based on keywords. If a relation is detected, the conversation details are logged into a Google Sheet for tracking user feedback related to Beamer announcements.
Beamer and LiveChat integration alternatives
About Beamer
Use Beamer in Latenode to automate product update notifications based on user behavior. Trigger targeted announcements directly within your workflows. Combine Beamer with Latenode's data transformation and scheduling tools for more precise and automated communication. Scale your outreach without complex coding.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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See how Latenode works
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FAQ Beamer and LiveChat
How can I connect my Beamer account to LiveChat using Latenode?
To connect your Beamer account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Beamer and click on "Connect".
- Authenticate your Beamer and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger LiveChat messages from Beamer announcements?
Yes, you can! Latenode enables dynamic workflows, automatically triggering LiveChat messages for important Beamer updates. This ensures immediate support and engagement, boosting user satisfaction.
What types of tasks can I perform by integrating Beamer with LiveChat?
Integrating Beamer with LiveChat allows you to perform various tasks, including:
- Send personalized LiveChat messages based on Beamer announcement engagement.
- Create new LiveChat leads from Beamer feedback submissions.
- Update Beamer announcements based on LiveChat support interactions.
- Automatically notify support teams about critical Beamer updates via LiveChat.
- Track Beamer announcement impact on LiveChat support volume.
How to filter Beamer announcements based on user segments in Latenode?
Latenode lets you use JavaScript and AI to filter Beamer updates, targeting LiveChat messages based on user properties for personalized support experiences.
Are there any limitations to the Beamer and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time updates depend on the API request limits of both Beamer and LiveChat.
- Complex data transformations might require custom JavaScript code.
- Historical data migration between the two platforms requires manual setup.
