How to connect Bigin by Zoho CRM and Acapela Cloud
Create a New Scenario to Connect Bigin by Zoho CRM and Acapela Cloud
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bigin by Zoho CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bigin by Zoho CRM or Acapela Cloud will be your first step. To do this, click "Choose an app," find Bigin by Zoho CRM or Acapela Cloud, and select the appropriate trigger to start the scenario.

Add the Bigin by Zoho CRM Node
Select the Bigin by Zoho CRM node from the app selection panel on the right.


Bigin by Zoho CRM

Configure the Bigin by Zoho CRM
Click on the Bigin by Zoho CRM node to configure it. You can modify the Bigin by Zoho CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Acapela Cloud Node
Next, click the plus (+) icon on the Bigin by Zoho CRM node, select Acapela Cloud from the list of available apps, and choose the action you need from the list of nodes within Acapela Cloud.


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Authenticate Acapela Cloud
Now, click the Acapela Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Acapela Cloud settings. Authentication allows you to use Acapela Cloud through Latenode.
Configure the Bigin by Zoho CRM and Acapela Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bigin by Zoho CRM and Acapela Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Bigin by Zoho CRM, Acapela Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bigin by Zoho CRM and Acapela Cloud integration works as expected. Depending on your setup, data should flow between Bigin by Zoho CRM and Acapela Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Bigin by Zoho CRM and Acapela Cloud
Bigin by Zoho CRM + Acapela Cloud + Slack: When a new deal is created in Bigin by Zoho CRM, Acapela Cloud generates an audio file with the deal details. This audio file is then posted to a dedicated Slack channel as an announcement.
Bigin by Zoho CRM + Acapela Cloud + Twilio: When a new contact is added to Bigin by Zoho CRM, Acapela Cloud generates a personalized voice message confirming their upcoming appointment. This voice message is then sent via SMS to the contact's phone number using Twilio.
Bigin by Zoho CRM and Acapela Cloud integration alternatives

About Bigin by Zoho CRM
Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.
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About Acapela Cloud
Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.
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FAQ Bigin by Zoho CRM and Acapela Cloud
How can I connect my Bigin by Zoho CRM account to Acapela Cloud using Latenode?
To connect your Bigin by Zoho CRM account to Acapela Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Bigin by Zoho CRM and click on "Connect".
- Authenticate your Bigin by Zoho CRM and Acapela Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I create personalized voice messages for new Bigin leads?
Yes, you can! Latenode lets you automate voice message creation in Acapela Cloud when a new lead is added to Bigin, improving engagement via immediate, personalized communication.
What types of tasks can I perform by integrating Bigin by Zoho CRM with Acapela Cloud?
Integrating Bigin by Zoho CRM with Acapela Cloud allows you to perform various tasks, including:
- Automatically generating welcome messages in Acapela Cloud for new Bigin contacts.
- Creating voice reminders for upcoming tasks in Bigin and delivering them via Acapela Cloud.
- Sending personalized voice notifications for updated deal stages in Bigin.
- Generating weekly voice summaries of Bigin reports via Acapela Cloud.
- Triggering automated voice surveys in Acapela Cloud after deal closures in Bigin.
How does Latenode handle Bigin by Zoho CRM API rate limits?
Latenode includes built-in rate limiting and error handling to manage Bigin API requests, ensuring stable automation even at high volumes.
Are there any limitations to the Bigin by Zoho CRM and Acapela Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic may require custom JavaScript code.
- Bulk data processing is subject to Bigin API limitations.
- Voice quality depends on the chosen Acapela Cloud voice and settings.