How to connect Bigin by Zoho CRM and AI GPT Router
Create a New Scenario to Connect Bigin by Zoho CRM and AI GPT Router
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bigin by Zoho CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bigin by Zoho CRM or AI GPT Router will be your first step. To do this, click "Choose an app," find Bigin by Zoho CRM or AI GPT Router, and select the appropriate trigger to start the scenario.

Add the Bigin by Zoho CRM Node
Select the Bigin by Zoho CRM node from the app selection panel on the right.


Bigin by Zoho CRM

Configure the Bigin by Zoho CRM
Click on the Bigin by Zoho CRM node to configure it. You can modify the Bigin by Zoho CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the AI GPT Router Node
Next, click the plus (+) icon on the Bigin by Zoho CRM node, select AI GPT Router from the list of available apps, and choose the action you need from the list of nodes within AI GPT Router.


Bigin by Zoho CRM
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AI GPT Router

Authenticate AI GPT Router
Now, click the AI GPT Router node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI GPT Router settings. Authentication allows you to use AI GPT Router through Latenode.
Configure the Bigin by Zoho CRM and AI GPT Router Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bigin by Zoho CRM and AI GPT Router Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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AI GPT Router
Trigger on Webhook
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Bigin by Zoho CRM
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Bigin by Zoho CRM, AI GPT Router, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bigin by Zoho CRM and AI GPT Router integration works as expected. Depending on your setup, data should flow between Bigin by Zoho CRM and AI GPT Router (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Bigin by Zoho CRM and AI GPT Router
Bigin by Zoho CRM + AI GPT Router + Slack: When a new contact is created in Bigin, the AI GPT Router analyzes the contact's information to determine their sentiment. If the sentiment is negative, a notification is sent to a designated Slack channel.
Bigin by Zoho CRM + AI GPT Router + Google Sheets: When a new contact is created in Bigin, the AI GPT Router analyzes the contact's information and creates a summary with sentiment. The summary and sentiment score are then logged in a Google Sheet for reporting purposes.
Bigin by Zoho CRM and AI GPT Router integration alternatives

About Bigin by Zoho CRM
Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.
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About AI GPT Router
Use AI GPT Router in Latenode to intelligently route and process text. Automate content summarization, sentiment analysis, or language translation based on custom criteria. Chain AI tasks with no-code tools, APIs, and file parsing nodes. Scale complex AI workflows easily with prompt-driven logic and affordable, execution-based pricing.
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FAQ Bigin by Zoho CRM and AI GPT Router
How can I connect my Bigin by Zoho CRM account to AI GPT Router using Latenode?
To connect your Bigin by Zoho CRM account to AI GPT Router on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Bigin by Zoho CRM and click on "Connect".
- Authenticate your Bigin by Zoho CRM and AI GPT Router accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically summarize customer feedback from Bigin using AI GPT Router?
Yes, you can! Latenode lets you trigger AI GPT Router to summarize new feedback in Bigin by Zoho CRM, automatically categorizing sentiment and creating actionable insights.
What types of tasks can I perform by integrating Bigin by Zoho CRM with AI GPT Router?
Integrating Bigin by Zoho CRM with AI GPT Router allows you to perform various tasks, including:
- Automatically generate personalized follow-up emails for new Bigin leads.
- Use AI to classify and prioritize support tickets from Bigin contacts.
- Analyze customer interactions from Bigin to identify key sales opportunities.
- Create summaries of all interactions with a contact directly within Bigin.
- Enrich Bigin contact data with AI-driven insights from web sources.
Can I use JavaScript code to manipulate data between the apps?
Yes! Latenode's powerful JavaScript blocks allow for complex data transformations, giving you complete control over the integration.
Are there any limitations to the Bigin by Zoho CRM and AI GPT Router integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Bigin by Zoho CRM and AI GPT Router may affect high-volume workflows.
- Custom fields in Bigin by Zoho CRM require careful mapping for data accuracy.
- AI GPT Router performance depends on the quality and clarity of the input prompts.