How to connect Bigin by Zoho CRM and SmartSuite
Create a New Scenario to Connect Bigin by Zoho CRM and SmartSuite
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bigin by Zoho CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bigin by Zoho CRM or SmartSuite will be your first step. To do this, click "Choose an app," find Bigin by Zoho CRM or SmartSuite, and select the appropriate trigger to start the scenario.

Add the Bigin by Zoho CRM Node
Select the Bigin by Zoho CRM node from the app selection panel on the right.


Bigin by Zoho CRM

Configure the Bigin by Zoho CRM
Click on the Bigin by Zoho CRM node to configure it. You can modify the Bigin by Zoho CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the SmartSuite Node
Next, click the plus (+) icon on the Bigin by Zoho CRM node, select SmartSuite from the list of available apps, and choose the action you need from the list of nodes within SmartSuite.


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Authenticate SmartSuite
Now, click the SmartSuite node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your SmartSuite settings. Authentication allows you to use SmartSuite through Latenode.
Configure the Bigin by Zoho CRM and SmartSuite Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bigin by Zoho CRM and SmartSuite Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Bigin by Zoho CRM, SmartSuite, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bigin by Zoho CRM and SmartSuite integration works as expected. Depending on your setup, data should flow between Bigin by Zoho CRM and SmartSuite (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Bigin by Zoho CRM and SmartSuite
Bigin by Zoho CRM + Zoho Campaigns + SmartSuite: When a new contact is added in Bigin, they are automatically added or updated in Zoho Campaigns. This action then triggers the creation of a new record in SmartSuite, marking the contact's entry into the CRM and the start of a welcome campaign.
SmartSuite + Bigin by Zoho CRM + Slack: Upon a new record being created in SmartSuite (e.g., a task completion), the corresponding contact in Bigin by Zoho CRM is updated. Subsequently, a Slack notification is sent to the relevant account manager to inform them of the task's completion and the contact's updated status.
Bigin by Zoho CRM and SmartSuite integration alternatives

About Bigin by Zoho CRM
Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.
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About SmartSuite
Use SmartSuite in Latenode to build flexible data workflows. Automate tasks like project management, CRM updates, or inventory tracking. Latenode adds custom logic, AI processing, and file handling to SmartSuite's structured data, creating scalable solutions that go beyond basic automation.
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FAQ Bigin by Zoho CRM and SmartSuite
How can I connect my Bigin by Zoho CRM account to SmartSuite using Latenode?
To connect your Bigin by Zoho CRM account to SmartSuite on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Bigin by Zoho CRM and click on "Connect".
- Authenticate your Bigin by Zoho CRM and SmartSuite accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I sync new Bigin contacts to SmartSuite?
Yes, easily! Latenode's visual editor lets you automate contact syncing. Never manually update; keep contact lists synchronized across Bigin by Zoho CRM and SmartSuite.
What types of tasks can I perform by integrating Bigin by Zoho CRM with SmartSuite?
Integrating Bigin by Zoho CRM with SmartSuite allows you to perform various tasks, including:
- Create SmartSuite records from new Bigin by Zoho CRM contacts.
- Update Bigin by Zoho CRM deals when tasks are completed in SmartSuite.
- Automatically generate reports in SmartSuite based on Bigin data.
- Trigger email campaigns from Bigin based on SmartSuite project status.
- Synchronize contact information between both platforms.
Can Latenode handle complex data transformations with Bigin by Zoho CRM?
Yes! Latenode allows advanced data manipulation using JavaScript and AI, transforming data during the Bigin by Zoho CRM integration.
Are there any limitations to the Bigin by Zoho CRM and SmartSuite integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript coding.
- Large data migrations can take time depending on API limits.
- Real-time synchronization is not guaranteed due to API intervals.