Bigin by Zoho CRM and Zoho Desk Integration

90% cheaper with Latenode

AI agent that builds your workflows for you

Hundreds of apps to connect

Automatically create Zoho Desk tickets from new Bigin by Zoho CRM deals, ensuring seamless handoffs. Latenode's visual editor and affordable execution-based pricing make complex CRM and support workflows accessible.

Swap Apps

Bigin by Zoho CRM

Zoho Desk

Step 1: Choose a Trigger

Step 2: Choose an Action

When this happens...

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Do this.

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try it now

No credit card needed

Without restriction

How to connect Bigin by Zoho CRM and Zoho Desk

Create a New Scenario to Connect Bigin by Zoho CRM and Zoho Desk

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bigin by Zoho CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bigin by Zoho CRM or Zoho Desk will be your first step. To do this, click "Choose an app," find Bigin by Zoho CRM or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Bigin by Zoho CRM Node

Select the Bigin by Zoho CRM node from the app selection panel on the right.

+
1

Bigin by Zoho CRM

Configure the Bigin by Zoho CRM

Click on the Bigin by Zoho CRM node to configure it. You can modify the Bigin by Zoho CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

+
1

Bigin by Zoho CRM

Node type

#1 Bigin by Zoho CRM

/

Name

Untitled

Connection *

Select

Map

Connect Bigin by Zoho CRM

Sign In

Run node once

Add the Zoho Desk Node

Next, click the plus (+) icon on the Bigin by Zoho CRM node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.

1

Bigin by Zoho CRM

+
2

Zoho Desk

Authenticate Zoho Desk

Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.

1

Bigin by Zoho CRM

+
2

Zoho Desk

Node type

#2 Zoho Desk

/

Name

Untitled

Connection *

Select

Map

Connect Zoho Desk

Sign In

Run node once

Configure the Bigin by Zoho CRM and Zoho Desk Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

1

Bigin by Zoho CRM

+
2

Zoho Desk

Node type

#2 Zoho Desk

/

Name

Untitled

Connection *

Select

Map

Connect Zoho Desk

Zoho Desk Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the Bigin by Zoho CRM and Zoho Desk Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
5

JavaScript

6

AI Anthropic Claude 3

+
7

Zoho Desk

1

Trigger on Webhook

2

Bigin by Zoho CRM

3

Iterator

+
4

Webhook response

Save and Activate the Scenario

After configuring Bigin by Zoho CRM, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Bigin by Zoho CRM and Zoho Desk integration works as expected. Depending on your setup, data should flow between Bigin by Zoho CRM and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Bigin by Zoho CRM and Zoho Desk

Bigin by Zoho CRM + Zoho Desk + Slack: When a new contact is created in Bigin, a support ticket is automatically created in Zoho Desk. A summary of the new contact is then sent to a designated Slack channel to notify the team.

Zoho Desk + Bigin by Zoho CRM + Zoho Books: When a ticket is resolved in Zoho Desk, the corresponding contact information in Bigin is updated. Then, an invoice is sent to the updated contact via Zoho Books.

Bigin by Zoho CRM and Zoho Desk integration alternatives

About Bigin by Zoho CRM

Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.

About Zoho Desk

Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.

See how Latenode works

FAQ Bigin by Zoho CRM and Zoho Desk

How can I connect my Bigin by Zoho CRM account to Zoho Desk using Latenode?

To connect your Bigin by Zoho CRM account to Zoho Desk on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Bigin by Zoho CRM and click on "Connect".
  • Authenticate your Bigin by Zoho CRM and Zoho Desk accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically escalate Bigin deals as Zoho Desk tickets?

Yes, you can! Latenode's visual editor makes it simple to trigger Zoho Desk ticket creation from Bigin deal stages, ensuring critical issues get immediate attention and improve customer experience.

What types of tasks can I perform by integrating Bigin by Zoho CRM with Zoho Desk?

Integrating Bigin by Zoho CRM with Zoho Desk allows you to perform various tasks, including:

  • Create Zoho Desk tickets from new Bigin deals automatically.
  • Sync Bigin contact information with corresponding Zoho Desk contacts.
  • Update Bigin deals when related Zoho Desk tickets are resolved.
  • Trigger custom notifications when a Zoho Desk ticket affects a Bigin deal.
  • Analyze support ticket data to identify trends in Bigin deal closures.

Can I use JavaScript within my Bigin by Zoho CRM automations?

Yes! Latenode allows JavaScript code to manipulate data, enabling complex transformations and logic beyond simple no-code options for Bigin by Zoho CRM.

Are there any limitations to the Bigin by Zoho CRM and Zoho Desk integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Real-time synchronization depends on the API rate limits of both services.
  • Custom field mappings require careful configuration.

Try now