How to connect Bitrix24 and AI: Perplexity
Create a New Scenario to Connect Bitrix24 and AI: Perplexity
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bitrix24, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bitrix24 or AI: Perplexity will be your first step. To do this, click "Choose an app," find Bitrix24 or AI: Perplexity, and select the appropriate trigger to start the scenario.

Add the Bitrix24 Node
Select the Bitrix24 node from the app selection panel on the right.

Bitrix24
Configure the Bitrix24
Click on the Bitrix24 node to configure it. You can modify the Bitrix24 URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the AI: Perplexity Node
Next, click the plus (+) icon on the Bitrix24 node, select AI: Perplexity from the list of available apps, and choose the action you need from the list of nodes within AI: Perplexity.

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AI: Perplexity
Authenticate AI: Perplexity
Now, click the AI: Perplexity node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI: Perplexity settings. Authentication allows you to use AI: Perplexity through Latenode.
Configure the Bitrix24 and AI: Perplexity Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bitrix24 and AI: Perplexity Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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AI: Perplexity
Trigger on Webhook
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Bitrix24
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Bitrix24, AI: Perplexity, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bitrix24 and AI: Perplexity integration works as expected. Depending on your setup, data should flow between Bitrix24 and AI: Perplexity (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Bitrix24 and AI: Perplexity
Bitrix24 + Slack: When a new lead is created in Bitrix24, its details are sent to a specified Slack channel to keep the team informed of new potential customers.
Bitrix24 + Gmail: When a new lead is created in Bitrix24, a draft email is created in Gmail to facilitate prompt outreach and engagement.
Bitrix24 and AI: Perplexity integration alternatives
About Bitrix24
Automate Bitrix24 tasks in Latenode: update deals, manage contacts, and track tasks without manual work. Connect Bitrix24 CRM data to other apps, like email or spreadsheets, for streamlined workflows. Latenode’s visual editor and flexible code options make complex Bitrix24 automation simple and scalable, avoiding per-step fees.
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About AI: Perplexity
Integrate Perplexity AI in Latenode to automate research and content creation. Get instant, accurate answers and summaries inside your workflows. Use AI: Perplexity to enrich data, generate reports, or classify information. Automate complex tasks by combining AI results with other apps and logic in Latenode.
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FAQ Bitrix24 and AI: Perplexity
How can I connect my Bitrix24 account to AI: Perplexity using Latenode?
To connect your Bitrix24 account to AI: Perplexity on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Bitrix24 and click on "Connect".
- Authenticate your Bitrix24 and AI: Perplexity accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically analyze support tickets using AI?
Yes, you can! Latenode lets you send Bitrix24 tickets to AI: Perplexity for sentiment analysis, identify urgent issues, and auto-prioritize tasks. Save time and improve support quality with AI.
What types of tasks can I perform by integrating Bitrix24 with AI: Perplexity?
Integrating Bitrix24 with AI: Perplexity allows you to perform various tasks, including:
- Automatically summarize customer interactions from Bitrix24 in AI: Perplexity.
- Generate personalized responses to leads using AI: Perplexity based on CRM data.
- Analyze sales data from Bitrix24 to identify trends using AI-powered insights.
- Create automated reports summarizing key performance indicators from both platforms.
- Use AI: Perplexity to classify and route new Bitrix24 leads to the correct team.
How can I manage Bitrix24 data using JavaScript code?
Latenode offers built-in JavaScript blocks, so you can transform, enrich, and filter data from Bitrix24 with custom logic.
Are there any limitations to the Bitrix24 and AI: Perplexity integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by the Bitrix24 API might affect high-volume workflows.
- AI: Perplexity's context window size can limit the amount of text processed in one go.
- Complex AI prompts might require fine-tuning for optimal results.