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Automatically create Atera tickets from new Bitrix24 leads, streamlining support workflows. Latenode's visual editor and affordable execution pricing make it easier to scale complex automations with custom logic and data transformations.
Connect Bitrix24 and Atera in minutes with Latenode.
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Create a New Scenario to Connect Bitrix24 and Atera
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Bitrix24, triggered by another scenario, or executed manually (for testing purposes). In most cases, Bitrix24 or Atera will be your first step. To do this, click "Choose an app," find Bitrix24 or Atera, and select the appropriate trigger to start the scenario.
Add the Bitrix24 Node
Select the Bitrix24 node from the app selection panel on the right.
Bitrix24
Configure the Bitrix24
Click on the Bitrix24 node to configure it. You can modify the Bitrix24 URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the Bitrix24 node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
Bitrix24
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the Bitrix24 and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Bitrix24 and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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Bitrix24
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Bitrix24, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Bitrix24 and Atera integration works as expected. Depending on your setup, data should flow between Bitrix24 and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Bitrix24 + Atera + Slack: When a deal is successfully closed in Bitrix24, a new customer is created in Atera, and a notification is sent to a designated Slack channel to inform the support team of the new customer.
Atera + Google Calendar + Bitrix24: When a new ticket is created in Atera, a corresponding event is created in Google Calendar to schedule time for addressing the issue, and the associated contact in Bitrix24 is updated with information about the new ticket.
About Bitrix24
Automate Bitrix24 tasks in Latenode: update deals, manage contacts, and track tasks without manual work. Connect Bitrix24 CRM data to other apps, like email or spreadsheets, for streamlined workflows. Latenode’s visual editor and flexible code options make complex Bitrix24 automation simple and scalable, avoiding per-step fees.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my Bitrix24 account to Atera using Latenode?
To connect your Bitrix24 account to Atera on Latenode, follow these steps:
Can I automatically create Atera tickets from Bitrix24 deals?
Yes, Latenode lets you create Atera tickets when a deal reaches a certain stage in Bitrix24. This proactive approach, enhanced by Latenode's visual editor, ensures seamless communication and faster issue resolution.
What types of tasks can I perform by integrating Bitrix24 with Atera?
Integrating Bitrix24 with Atera allows you to perform various tasks, including:
HowsecureisthedataflowbetweenBitrix24andAterathroughLatenode?
Latenode uses secure protocols and encryption to protect your data during transfer between Bitrix24 and Atera, ensuring confidentiality and integrity of your information.
Are there any limitations to the Bitrix24 and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: