How to connect Booqable and Zoho Desk
Create a New Scenario to Connect Booqable and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Booqable, triggered by another scenario, or executed manually (for testing purposes). In most cases, Booqable or Zoho Desk will be your first step. To do this, click "Choose an app," find Booqable or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Booqable Node
Select the Booqable node from the app selection panel on the right.


Booqable

Configure the Booqable
Click on the Booqable node to configure it. You can modify the Booqable URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the Booqable node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.


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Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Booqable and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Booqable and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Booqable, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Booqable and Zoho Desk integration works as expected. Depending on your setup, data should flow between Booqable and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Booqable and Zoho Desk
Booqable + Slack: When a new rental order is placed in Booqable, a message is sent to a designated Slack channel to notify the support team about the new reservation.
Zoho Desk + Booqable + Twilio: When a new ticket is created in Zoho Desk regarding a Booqable rental, an SMS message is sent to the customer with updates or information related to their rental.
Booqable and Zoho Desk integration alternatives

About Booqable
Automate equipment rental workflows with Booqable in Latenode. Create flows to update inventory, trigger notifications, or manage customer data based on rental events. Sync data across platforms, like accounting or CRM, without manual updates. Use Latenode's visual editor and flexible logic to streamline booking processes and reporting.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ Booqable and Zoho Desk
How can I connect my Booqable account to Zoho Desk using Latenode?
To connect your Booqable account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Booqable and click on "Connect".
- Authenticate your Booqable and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets for new Booqable orders?
Yes, you can! Latenode automates ticket creation, keeping your team informed. This eliminates manual entry and ensures prompt handling of new Booqable rental requests.
What types of tasks can I perform by integrating Booqable with Zoho Desk?
Integrating Booqable with Zoho Desk allows you to perform various tasks, including:
- Create Zoho Desk contacts when a new Booqable customer is added.
- Update ticket status in Zoho Desk based on Booqable rental order updates.
- Send custom notifications to Zoho Desk agents for urgent Booqable events.
- Generate reports in Zoho Desk based on Booqable rental data.
- Automatically resolve tickets when a rental item is returned in Booqable.
How does Latenode handle errors between Booqable and Zoho Desk?
Latenode provides detailed error logging and retry mechanisms, ensuring reliable data synchronization and preventing data loss, even if a connection fails.
Are there any limitations to the Booqable and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Custom field mapping may require manual configuration for complex data types.
- Historical data synchronization is limited to the API capabilities of both platforms.
- Rate limits of Booqable and Zoho Desk APIs can affect large-scale data processing.