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Automatically engage new Brilliant Directories members via LiveChat. Latenode's visual editor makes custom welcome sequences a breeze, while JavaScript support allows advanced member data routing for personalized support at scale.
Connect Brilliant Directories and LiveChat in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Brilliant Directories, triggered by another scenario, or executed manually (for testing purposes). In most cases, Brilliant Directories or LiveChat will be your first step. To do this, click "Choose an app," find Brilliant Directories or LiveChat, and select the appropriate trigger to start the scenario.

Select the Brilliant Directories node from the app selection panel on the right.

Brilliant Directories
Click on the Brilliant Directories node to configure it. You can modify the Brilliant Directories URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Brilliant Directories node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.

Brilliant Directories
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LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
LiveChat
Trigger on Webhook
β
Brilliant Directories
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β
Iterator
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Webhook response
After configuring Brilliant Directories, LiveChat, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Brilliant Directories and LiveChat integration works as expected. Depending on your setup, data should flow between Brilliant Directories and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Brilliant Directories + LiveChat + Slack: When a new user signs up on Brilliant Directories, a message is sent via LiveChat to the staff, and then a notification is sent to a designated Slack channel.
LiveChat + Brilliant Directories + Email: When a chat is deactivated in LiveChat, the transcript is saved as a note to the corresponding member's profile in Brilliant Directories. An email summary of the chat is also sent.
About Brilliant Directories
Orchestrate Brilliant Directories data within Latenode to automate member management and content workflows. Sync directory listings with CRMs, trigger email sequences based on membership changes, or automate content moderation. Extend directory features with Latenode's AI tools and custom JavaScript actions.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
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How can I connect my Brilliant Directories account to LiveChat using Latenode?
To connect your Brilliant Directories account to LiveChat on Latenode, follow these steps:
Can I automatically message new Brilliant Directories members via LiveChat?
Yes, you can! Latenode allows triggering LiveChat messages upon new member registration in Brilliant Directories, creating personalized and automated engagement.
What types of tasks can I perform by integrating Brilliant Directories with LiveChat?
Integrating Brilliant Directories with LiveChat allows you to perform various tasks, including:
Can I use Javascript to transform data between Brilliant Directories and LiveChat?
Yes! Latenode's built-in JavaScript blocks allow for complex data transformations and custom logic beyond basic field mapping.
Are there any limitations to the Brilliant Directories and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: