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Connect Businessmap and CloudTalk to instantly update project statuses based on call outcomes. Latenode's visual editor lets you customize these automations easily, adding JavaScript for complex logic and saving significantly with our execution-based pricing.
Connect Businessmap and CloudTalk in minutes with Latenode.
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Create a New Scenario to Connect Businessmap and CloudTalk
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Businessmap, triggered by another scenario, or executed manually (for testing purposes). In most cases, Businessmap or CloudTalk will be your first step. To do this, click "Choose an app," find Businessmap or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Businessmap Node
Select the Businessmap node from the app selection panel on the right.
Businessmap
Configure the Businessmap
Click on the Businessmap node to configure it. You can modify the Businessmap URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Businessmap node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Businessmap
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Businessmap and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Businessmap and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Businessmap
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Businessmap, CloudTalk, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Businessmap and CloudTalk integration works as expected. Depending on your setup, data should flow between Businessmap and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Businessmap + Slack: When a call ends in CloudTalk (New Call trigger), find the relevant card in Businessmap using the contact's information (Find Card action), and then post a summary of the call to a Slack channel (Send Public Channel Message action).
CloudTalk + Businessmap + Google Sheets: When a call ends in CloudTalk (New Call trigger), log the call details into Google Sheets (Add Single Row action), and then update the corresponding Businessmap task with the call details (Update Card action).
About Businessmap
Use Businessmap in Latenode to automate project tracking and team workflows. Update cards, trigger actions based on status changes, and sync data with other apps. Latenode adds no-code AI, custom logic, and scalable execution. Automate beyond basic integrations and build end-to-end processes visually.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Businessmap account to CloudTalk using Latenode?
To connect your Businessmap account to CloudTalk on Latenode, follow these steps:
Can I automatically update Businessmap cards from CloudTalk calls?
Yes, you can! Latenode allows seamless data transfer, updating Businessmap cards based on CloudTalk call data, improving workflow efficiency and data accuracy.
What types of tasks can I perform by integrating Businessmap with CloudTalk?
Integrating Businessmap with CloudTalk allows you to perform various tasks, including:
How secure is my Businessmap data when using Latenode?
Latenode employs robust security measures, including encryption and secure data handling, ensuring your Businessmap data remains protected during integration.
Are there any limitations to the Businessmap and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: