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How to connect Circle and LiveChat
Create a New Scenario to Connect Circle and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Circle, triggered by another scenario, or executed manually (for testing purposes). In most cases, Circle or LiveChat will be your first step. To do this, click "Choose an app," find Circle or LiveChat, and select the appropriate trigger to start the scenario.
Add the Circle Node
Select the Circle node from the app selection panel on the right.
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Add the LiveChat Node
Next, click the plus (+) icon on the Circle node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Circle and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Circle and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Circle, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Circle and LiveChat integration works as expected. Depending on your setup, data should flow between Circle and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Circle and LiveChat
Circle + LiveChat + Slack: When a new member joins a Circle community, send a welcome message to them in LiveChat and notify the team in a designated Slack channel.
LiveChat + Circle + Email: When a LiveChat conversation ends, create a post in a designated Circle space with a summary of the chat and email the transcript to the user.
Circle and LiveChat integration alternatives
About Circle
Use Circle in Latenode to build thriving online communities. Automate member onboarding, content moderation, and engagement tracking. Trigger workflows based on Circle events, syncing data with CRMs or email tools. Scale community management without manual overhead, using Latenode’s no-code tools and custom logic.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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See how Latenode works
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FAQ Circle and LiveChat
How can I connect my Circle account to LiveChat using Latenode?
To connect your Circle account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Circle and click on "Connect".
- Authenticate your Circle and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically invite new Circle members to LiveChat?
Yes, you can! Latenode's advanced logic lets you instantly invite new Circle members to a specific LiveChat group, streamlining onboarding and engagement effortlessly.
What types of tasks can I perform by integrating Circle with LiveChat?
Integrating Circle with LiveChat allows you to perform various tasks, including:
- Send a welcome message in LiveChat to new Circle members.
- Create LiveChat tickets from Circle community posts.
- Update Circle user profiles based on LiveChat activity.
- Trigger Circle events based on LiveChat support interactions.
- Track LiveChat support requests related to Circle content.
Can I use JavaScript to transform data between Circle and LiveChat?
Yes! Latenode allows you to use JavaScript nodes to transform and format data, enabling highly customized integrations beyond simple data transfer.
Are there any limitations to the Circle and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Circle and LiveChat APIs may affect high-volume workflows.
- Advanced LiveChat features may require a paid LiveChat subscription.
- Custom Circle fields may need manual mapping during workflow setup.
