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Automatically trigger ClickSend SMS surveys after key Delighted events. Using Latenode's visual editor, customize the survey delivery and responses based on real-time data, adding custom logic or JavaScript for advanced insights, and scale affordably.
Connect ClickSend and Delighted in minutes with Latenode.
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Create a New Scenario to Connect ClickSend and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ClickSend, triggered by another scenario, or executed manually (for testing purposes). In most cases, ClickSend or Delighted will be your first step. To do this, click "Choose an app," find ClickSend or Delighted, and select the appropriate trigger to start the scenario.
Add the ClickSend Node
Select the ClickSend node from the app selection panel on the right.
ClickSend
Configure the ClickSend
Click on the ClickSend node to configure it. You can modify the ClickSend URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the ClickSend node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
ClickSend
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the ClickSend and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ClickSend and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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ClickSend
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring ClickSend, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ClickSend and Delighted integration works as expected. Depending on your setup, data should flow between ClickSend and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + ClickSend + Google Sheets: When a new positive response is received in Delighted, ClickSend sends an SMS survey. The survey responses are then logged in a Google Sheet for analysis.
Delighted + ClickSend + Slack: When a very negative response is received in Delighted, ClickSend sends an SMS to the support team alerting them. Slack also sends a notification to a dedicated channel to ensure visibility.
About ClickSend
Use ClickSend in Latenode to automate SMS, email, or voice messaging. Build workflows that trigger messages based on events in your other apps. Improve customer engagement by automating personalized notifications. Latenode’s visual editor simplifies integration and scales your outreach without extra code or per-step costs.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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How can I connect my ClickSend account to Delighted using Latenode?
To connect your ClickSend account to Delighted on Latenode, follow these steps:
Can I automate SMS surveys after ClickSend deliveries?
Yes, you can! Latenode's visual editor simplifies this. Automatically trigger Delighted surveys via SMS after ClickSend confirms successful delivery, boosting response rates.
What types of tasks can I perform by integrating ClickSend with Delighted?
Integrating ClickSend with Delighted allows you to perform various tasks, including:
How secure is ClickSend data when integrated with Latenode?
Latenode uses industry-standard encryption and secure data handling practices to ensure your ClickSend data remains protected during integration.
Are there any limitations to the ClickSend and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: