How to connect CloudConvert and Userback
Create a New Scenario to Connect CloudConvert and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudConvert, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudConvert or Userback will be your first step. To do this, click "Choose an app," find CloudConvert or Userback, and select the appropriate trigger to start the scenario.

Add the CloudConvert Node
Select the CloudConvert node from the app selection panel on the right.

CloudConvert
Configure the CloudConvert
Click on the CloudConvert node to configure it. You can modify the CloudConvert URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the CloudConvert node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the CloudConvert and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudConvert and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring CloudConvert, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudConvert and Userback integration works as expected. Depending on your setup, data should flow between CloudConvert and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudConvert and Userback
Userback + CloudConvert + Slack: When new feedback is created in Userback, convert it to a PDF using CloudConvert and then post the PDF as a message to a dedicated Slack channel.
Userback + CloudConvert + Google Drive: When new feedback is created in Userback, convert the feedback to a PDF using CloudConvert and store it in a designated folder within Google Drive for archiving.
CloudConvert and Userback integration alternatives
About CloudConvert
Need to convert files as part of your automation? Integrate CloudConvert into Latenode to automatically transform documents, images, audio, and video formats. Automate media processing workflows, optimize file sizes for storage, and ensure compatibility across platforms—all within Latenode's visual, scalable environment.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ CloudConvert and Userback
How can I connect my CloudConvert account to Userback using Latenode?
To connect your CloudConvert account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudConvert and click on "Connect".
- Authenticate your CloudConvert and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically get user feedback on converted files?
Yes, you can! Latenode’s visual editor lets you trigger Userback feedback requests whenever CloudConvert completes a file conversion. This ensures timely user insights.
What types of tasks can I perform by integrating CloudConvert with Userback?
Integrating CloudConvert with Userback allows you to perform various tasks, including:
- Automatically create Userback tickets from failed CloudConvert conversions.
- Send converted files to users and request feedback via Userback.
- Track feedback scores related to file conversions in a database.
- Trigger CloudConvert file conversions based on Userback feedback scores.
- Alert the team of critical conversion issues reported through Userback.
Can I use JavaScript to manipulate CloudConvert files?
Yes! Latenode lets you use JavaScript code to add custom logic when using CloudConvert, for advanced file transformations and data manipulation.
Are there any limitations to the CloudConvert and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large file conversions in CloudConvert may impact workflow speed.
- Userback's API rate limits may affect high-volume feedback requests.
- Complex conversion logic may require JavaScript coding knowledge.