CloudTalk and AI GPT Router Integration

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Automatically route CloudTalk calls based on AI GPT Router analysis using Latenode's visual editor. Build sophisticated call flows with custom logic and scale them affordably, paying only for execution time.

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CloudTalk

AI GPT Router

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and AI GPT Router

Create a New Scenario to Connect CloudTalk and AI GPT Router

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or AI GPT Router will be your first step. To do this, click "Choose an app," find CloudTalk or AI GPT Router, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the AI GPT Router Node

Next, click the plus (+) icon on the CloudTalk node, select AI GPT Router from the list of available apps, and choose the action you need from the list of nodes within AI GPT Router.

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CloudTalk

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AI GPT Router

Authenticate AI GPT Router

Now, click the AI GPT Router node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI GPT Router settings. Authentication allows you to use AI GPT Router through Latenode.

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CloudTalk

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Run node once

Configure the CloudTalk and AI GPT Router Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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AI GPT Router Oauth 2.0

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The action ID

Run node once

Set Up the CloudTalk and AI GPT Router Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring CloudTalk, AI GPT Router, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and AI GPT Router integration works as expected. Depending on your setup, data should flow between CloudTalk and AI GPT Router (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and AI GPT Router

CloudTalk + AI GPT Router + Slack: When a new call ends in CloudTalk, the AI GPT Router summarizes the call and analyzes its sentiment. Based on the sentiment (positive, negative, neutral), the summary is posted to a designated Slack channel.

CloudTalk + AI GPT Router + Google Sheets: When a new call ends in CloudTalk, the AI GPT Router analyzes the call and extracts the transcript and its sentiment. This information is then logged into a Google Sheet for reporting and analysis.

CloudTalk and AI GPT Router integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About AI GPT Router

Use AI GPT Router in Latenode to intelligently route and process text. Automate content summarization, sentiment analysis, or language translation based on custom criteria. Chain AI tasks with no-code tools, APIs, and file parsing nodes. Scale complex AI workflows easily with prompt-driven logic and affordable, execution-based pricing.

See how Latenode works

FAQ CloudTalk and AI GPT Router

How can I connect my CloudTalk account to AI GPT Router using Latenode?

To connect your CloudTalk account to AI GPT Router on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and AI GPT Router accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I summarize call transcripts automatically?

Yes, Latenode lets you trigger AI GPT Router to summarize CloudTalk call transcripts, sending summaries via email or updating a CRM. Automate reporting and improve agent efficiency.

What types of tasks can I perform by integrating CloudTalk with AI GPT Router?

Integrating CloudTalk with AI GPT Router allows you to perform various tasks, including:

  • Analyze customer sentiment from CloudTalk call recordings.
  • Automatically route calls based on AI-identified keywords.
  • Generate personalized follow-up emails after CloudTalk calls.
  • Create AI-powered chatbots for handling common CloudTalk queries.
  • Transcribe CloudTalk voicemails and extract key information.

HowsecureistheCloudTalkintegrationonLatenode?

Latenode uses secure authentication protocols and encrypts sensitive data, ensuring your CloudTalk and AI GPT Router data is protected during integration.

Are there any limitations to the CloudTalk and AI GPT Router integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • AI GPT Router usage is subject to the limits of your chosen plan.
  • Complex AI logic may require JavaScript knowledge.
  • Real-time analysis of calls is not supported.

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