CloudTalk and Airparser Integration

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Automatically extract key data from CloudTalk call transcripts using Airparser to update your CRM. Latenode's visual editor and affordable pricing make this complex automation simple and cost-effective, even at enterprise scale.

Swap Apps

CloudTalk

Airparser

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Airparser

Create a New Scenario to Connect CloudTalk and Airparser

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Airparser will be your first step. To do this, click "Choose an app," find CloudTalk or Airparser, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the Airparser Node

Next, click the plus (+) icon on the CloudTalk node, select Airparser from the list of available apps, and choose the action you need from the list of nodes within Airparser.

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CloudTalk

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Airparser

Authenticate Airparser

Now, click the Airparser node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Airparser settings. Authentication allows you to use Airparser through Latenode.

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CloudTalk

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Airparser

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Connect Airparser

Sign In

Run node once

Configure the CloudTalk and Airparser Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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CloudTalk

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Airparser

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Airparser Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the CloudTalk and Airparser Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3

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Airparser

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Trigger on Webhook

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Save and Activate the Scenario

After configuring CloudTalk, Airparser, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Airparser integration works as expected. Depending on your setup, data should flow between CloudTalk and Airparser (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Airparser

CloudTalk + Airparser + Google Sheets: When a new call is registered in CloudTalk, the audio is transcribed and analyzed by Airparser to extract key data. This data, including summaries and sentiment, is then saved to a Google Sheet for reporting and analysis.

CloudTalk + Airparser + Slack: When a new call is recorded in CloudTalk, Airparser analyzes the call transcript to determine customer sentiment. If the sentiment is negative or urgent keywords are detected, a notification is sent to a dedicated Slack channel for immediate attention.

CloudTalk and Airparser integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Airparser

Airparser in Latenode extracts data from PDFs, emails, and documents. Automate data entry by feeding parsed content directly into your CRM or database. Use Latenode's logic functions to validate or transform data, then trigger actions like sending notifications or updating records. Scale document processing without complex code.

See how Latenode works

FAQ CloudTalk and Airparser

How can I connect my CloudTalk account to Airparser using Latenode?

To connect your CloudTalk account to Airparser on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Airparser accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update contact details in CloudTalk from parsed invoices?

Yes, you can! Latenode allows automated workflows to parse Airparser data and update CloudTalk, saving time and ensuring consistent, accurate contact information across your systems.

What types of tasks can I perform by integrating CloudTalk with Airparser?

Integrating CloudTalk with Airparser allows you to perform various tasks, including:

  • Automatically extracting customer data from call transcripts.
  • Updating contact information in CloudTalk from parsed documents.
  • Triggering call-backs based on data extracted from Airparser.
  • Generating reports combining call data with parsed information.
  • Parsing support tickets to enrich CloudTalk customer profiles.

Can I use custom JavaScript code to transform CloudTalk data?

Yes, Latenode allows you to use JavaScript code to transform and manipulate CloudTalk data for advanced integrations beyond simple data mapping.

Are there any limitations to the CloudTalk and Airparser integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require advanced JavaScript knowledge.
  • Real-time updates depend on the API rate limits of both CloudTalk and Airparser.
  • Initial setup requires a clear understanding of data structures.

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