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Automatically extract key data from CloudTalk call transcripts using Airparser to update your CRM. Latenode's visual editor and affordable pricing make this complex automation simple and cost-effective, even at enterprise scale.
Connect CloudTalk and Airparser in minutes with Latenode.
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Create a New Scenario to Connect CloudTalk and Airparser
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Airparser will be your first step. To do this, click "Choose an app," find CloudTalk or Airparser, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Airparser Node
Next, click the plus (+) icon on the CloudTalk node, select Airparser from the list of available apps, and choose the action you need from the list of nodes within Airparser.
CloudTalk
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Airparser
Authenticate Airparser
Now, click the Airparser node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Airparser settings. Authentication allows you to use Airparser through Latenode.
Configure the CloudTalk and Airparser Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Airparser Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Airparser
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Airparser, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the CloudTalk and Airparser integration works as expected. Depending on your setup, data should flow between CloudTalk and Airparser (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Airparser + Google Sheets: When a new call is registered in CloudTalk, the audio is transcribed and analyzed by Airparser to extract key data. This data, including summaries and sentiment, is then saved to a Google Sheet for reporting and analysis.
CloudTalk + Airparser + Slack: When a new call is recorded in CloudTalk, Airparser analyzes the call transcript to determine customer sentiment. If the sentiment is negative or urgent keywords are detected, a notification is sent to a dedicated Slack channel for immediate attention.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Airparser
Airparser in Latenode extracts data from PDFs, emails, and documents. Automate data entry by feeding parsed content directly into your CRM or database. Use Latenode's logic functions to validate or transform data, then trigger actions like sending notifications or updating records. Scale document processing without complex code.
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How can I connect my CloudTalk account to Airparser using Latenode?
To connect your CloudTalk account to Airparser on Latenode, follow these steps:
Can I automatically update contact details in CloudTalk from parsed invoices?
Yes, you can! Latenode allows automated workflows to parse Airparser data and update CloudTalk, saving time and ensuring consistent, accurate contact information across your systems.
What types of tasks can I perform by integrating CloudTalk with Airparser?
Integrating CloudTalk with Airparser allows you to perform various tasks, including:
Can I use custom JavaScript code to transform CloudTalk data?
Yes, Latenode allows you to use JavaScript code to transform and manipulate CloudTalk data for advanced integrations beyond simple data mapping.
Are there any limitations to the CloudTalk and Airparser integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: