How to connect CloudTalk and Amazon SES
Create a New Scenario to Connect CloudTalk and Amazon SES
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Amazon SES will be your first step. To do this, click "Choose an app," find CloudTalk or Amazon SES, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Amazon SES Node
Next, click the plus (+) icon on the CloudTalk node, select Amazon SES from the list of available apps, and choose the action you need from the list of nodes within Amazon SES.

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Authenticate Amazon SES
Now, click the Amazon SES node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Amazon SES settings. Authentication allows you to use Amazon SES through Latenode.
Configure the CloudTalk and Amazon SES Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Amazon SES Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Amazon SES
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring CloudTalk, Amazon SES, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Amazon SES integration works as expected. Depending on your setup, data should flow between CloudTalk and Amazon SES (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Amazon SES
CloudTalk + Google Sheets: When a new call is received in CloudTalk, and it's missed, a new row is added to a Google Sheet to log the details. This provides a record of all missed calls for later review.
Amazon SES + Slack: When a new verified identity is added to Amazon SES, send a notification to a Slack channel to inform the support team about the new email being verified.
CloudTalk and Amazon SES integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Amazon SES
Automate email sending with Amazon SES in Latenode. Send transactional emails, notifications, and marketing campaigns within your automated workflows. Use Latenode's visual editor to connect SES to other apps, add conditional logic, and handle bounces – simplifying email management and scaling your communication flows without coding.
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See how Latenode works
FAQ CloudTalk and Amazon SES
How can I connect my CloudTalk account to Amazon SES using Latenode?
To connect your CloudTalk account to Amazon SES on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Amazon SES accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send voicemails via email?
Yes, using Latenode, automatically send CloudTalk voicemails via Amazon SES. Benefit from advanced logic and data transformation to customize notifications and ensure timely delivery.
What types of tasks can I perform by integrating CloudTalk with Amazon SES?
Integrating CloudTalk with Amazon SES allows you to perform various tasks, including:
- Send automated email follow-ups after CloudTalk calls.
- Create personalized email campaigns based on call outcomes.
- Route voicemails to specific email addresses based on caller ID.
- Send SMS notifications through Amazon SES when calls are missed.
- Update contact information in Amazon SES from CloudTalk call data.
What CloudTalk events trigger workflows inside of Latenode?
Latenode triggers workflows from CloudTalk events like new calls, completed calls, and voicemail creation for real-time automation.
Are there any limitations to the CloudTalk and Amazon SES integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large file attachments from CloudTalk may impact Amazon SES sending limits.
- Real-time synchronization of very large call logs may experience delays.
- Complex data transformations require intermediate JavaScript steps.