How to connect CloudTalk and Bitly
Create a New Scenario to Connect CloudTalk and Bitly
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Bitly will be your first step. To do this, click "Choose an app," find CloudTalk or Bitly, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Bitly Node
Next, click the plus (+) icon on the CloudTalk node, select Bitly from the list of available apps, and choose the action you need from the list of nodes within Bitly.

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Authenticate Bitly
Now, click the Bitly node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bitly settings. Authentication allows you to use Bitly through Latenode.
Configure the CloudTalk and Bitly Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Bitly Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring CloudTalk, Bitly, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Bitly integration works as expected. Depending on your setup, data should flow between CloudTalk and Bitly (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Bitly
CloudTalk + Bitly + Google Sheets: When a new call is received in CloudTalk, shorten the call recording link using Bitly. Then, add a row to a Google Sheet to track the call details and the shortened link for marketing campaign analysis.
CloudTalk + Bitly + HubSpot: When a new call is received in CloudTalk, if the message contains a Bitly link, expand that link. Then, find the contact in HubSpot and update their information using the expanded link.
CloudTalk and Bitly integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Bitly
Use Bitly in Latenode to automatically shorten and track links within your workflows. Share campaign URLs, monitor click rates, and optimize outreach directly from your automated processes. Combine Bitly's link management with Latenode's flexible logic and data integrations for end-to-end control, avoiding manual updates and broken flows.
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See how Latenode works
FAQ CloudTalk and Bitly
How can I connect my CloudTalk account to Bitly using Latenode?
To connect your CloudTalk account to Bitly on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Bitly accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I shorten CloudTalk SMS links automatically?
Yes!Latenode lets you automatically shorten links in CloudTalk SMS messages using Bitly. Benefit from improved click-through rates and detailed link analytics, all within automated workflows.
What types of tasks can I perform by integrating CloudTalk with Bitly?
Integrating CloudTalk with Bitly allows you to perform various tasks, including:
- Automatically shortening URLs in outgoing CloudTalk SMS messages.
- Tracking click-through rates of links shared via CloudTalk calls.
- Creating custom branded short links for CloudTalk campaigns.
- Storing Bitly link data within CloudTalk contact records.
- Generating Bitly links based on CloudTalk call outcomes.
HowdoItriggernewBitlylinkgenerationfromwithinaCloudTalkworkflow?
Use Latenode's visual editor to connect CloudTalk triggers to the Bitly "Create Link" action, passing relevant data automatically.
Are there any limitations to the CloudTalk and Bitly integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization might experience slight delays.
- Complex workflows may require some JavaScript knowledge.
- Bitly's API rate limits apply to the integration.