CloudTalk and Browser Use Integration

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Automatically gather and analyze customer data during CloudTalk calls using Browser Use, then pipe it to your CRM. Latenode's visual editor and affordable pricing make this sophisticated, data-driven workflow easy to build, customize with JavaScript, and scale.

CloudTalk + Browser Use integration

Connect CloudTalk and Browser Use in minutes with Latenode.

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Swap Apps

CloudTalk

Browser Use

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Browser Use

Create a New Scenario to Connect CloudTalk and Browser Use

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Browser Use will be your first step. To do this, click "Choose an app," find CloudTalk or Browser Use, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the Browser Use Node

Next, click the plus (+) icon on the CloudTalk node, select Browser Use from the list of available apps, and choose the action you need from the list of nodes within Browser Use.

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CloudTalk

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Browser Use

Authenticate Browser Use

Now, click the Browser Use node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Browser Use settings. Authentication allows you to use Browser Use through Latenode.

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CloudTalk

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Browser Use

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#2 Browser Use

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Connect Browser Use

Sign In

Run node once

Configure the CloudTalk and Browser Use Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Browser Use Oauth 2.0

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Select an action *

Select

Map

The action ID

Run node once

Set Up the CloudTalk and Browser Use Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3

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Browser Use

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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring CloudTalk, Browser Use, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Browser Use integration works as expected. Depending on your setup, data should flow between CloudTalk and Browser Use (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Browser Use

CloudTalk + Browser Use + Google Sheets: When a new call is received in CloudTalk, a website URL is searched using Browser Use, and the data scraped from the website, along with the call details, are saved to a Google Sheet.

Browser Use + CloudTalk + Slack: Monitor a website for downtime using Browser Use. If downtime is detected (e.g., by not finding specific content), send an SMS via CloudTalk to the on-call team and post a message to a Slack channel.

CloudTalk and Browser Use integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Browser Use

Automate web interactions directly within Latenode. Browser Use handles complex tasks like form filling, data extraction, and website navigation. Bypass API limitations and integrate web data into any workflow. Use its headless browser for reliable automation and combine with AI nodes for smarter, more adaptable processes inside Latenode.

See how Latenode works

FAQ CloudTalk and Browser Use

How can I connect my CloudTalk account to Browser Use using Latenode?

To connect your CloudTalk account to Browser Use on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Browser Use accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically look up caller info in Browser Use?

Yes, you can! Latenode’s visual editor makes it easy to trigger Browser Use searches based on CloudTalk caller ID. This saves time and improves agent efficiency with instant data access.

What types of tasks can I perform by integrating CloudTalk with Browser Use?

Integrating CloudTalk with Browser Use allows you to perform various tasks, including:

  • Automatically create Browser Use records for new CloudTalk callers.
  • Log CloudTalk call details directly into a Browser Use contact’s history.
  • Trigger automated Browser Use actions based on CloudTalk call outcomes.
  • Populate Browser Use forms with data gathered during CloudTalk calls.
  • Update Browser Use lead statuses based on CloudTalk call interactions.

What CloudTalk data can I access within Latenode workflows?

You can access call duration, agent ID, caller ID, call recording URLs, and more, enabling powerful automation based on real-time CloudTalk events.

Are there any limitations to the CloudTalk and Browser Use integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Initial setup requires valid API keys for both CloudTalk and Browser Use.
  • Complex Browser Use interactions may require custom JavaScript code.
  • Real-time data availability depends on the CloudTalk API response times.

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