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Automatically gather and analyze customer data during CloudTalk calls using Browser Use, then pipe it to your CRM. Latenode's visual editor and affordable pricing make this sophisticated, data-driven workflow easy to build, customize with JavaScript, and scale.
Connect CloudTalk and Browser Use in minutes with Latenode.
Create CloudTalk to Browser Use workflow
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Browser Use
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Create a New Scenario to Connect CloudTalk and Browser Use
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Browser Use will be your first step. To do this, click "Choose an app," find CloudTalk or Browser Use, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Browser Use Node
Next, click the plus (+) icon on the CloudTalk node, select Browser Use from the list of available apps, and choose the action you need from the list of nodes within Browser Use.
CloudTalk
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Browser Use
Authenticate Browser Use
Now, click the Browser Use node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Browser Use settings. Authentication allows you to use Browser Use through Latenode.
Configure the CloudTalk and Browser Use Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Browser Use Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Browser Use
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Browser Use, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Browser Use integration works as expected. Depending on your setup, data should flow between CloudTalk and Browser Use (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Browser Use + Google Sheets: When a new call is received in CloudTalk, a website URL is searched using Browser Use, and the data scraped from the website, along with the call details, are saved to a Google Sheet.
Browser Use + CloudTalk + Slack: Monitor a website for downtime using Browser Use. If downtime is detected (e.g., by not finding specific content), send an SMS via CloudTalk to the on-call team and post a message to a Slack channel.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Browser Use
Automate web interactions directly within Latenode. Browser Use handles complex tasks like form filling, data extraction, and website navigation. Bypass API limitations and integrate web data into any workflow. Use its headless browser for reliable automation and combine with AI nodes for smarter, more adaptable processes inside Latenode.
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How can I connect my CloudTalk account to Browser Use using Latenode?
To connect your CloudTalk account to Browser Use on Latenode, follow these steps:
Can I automatically look up caller info in Browser Use?
Yes, you can! Latenode’s visual editor makes it easy to trigger Browser Use searches based on CloudTalk caller ID. This saves time and improves agent efficiency with instant data access.
What types of tasks can I perform by integrating CloudTalk with Browser Use?
Integrating CloudTalk with Browser Use allows you to perform various tasks, including:
What CloudTalk data can I access within Latenode workflows?
You can access call duration, agent ID, caller ID, call recording URLs, and more, enabling powerful automation based on real-time CloudTalk events.
Are there any limitations to the CloudTalk and Browser Use integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: