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Automatically update Chargebee subscriptions based on CloudTalk call outcomes using Latenode’s visual editor. Build custom logic with JavaScript, scale affordably, and ensure seamless billing.
Connect CloudTalk and Chargebee in minutes with Latenode.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Chargebee will be your first step. To do this, click "Choose an app," find CloudTalk or Chargebee, and select the appropriate trigger to start the scenario.

Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the CloudTalk node, select Chargebee from the list of available apps, and choose the action you need from the list of nodes within Chargebee.

CloudTalk
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Chargebee
Now, click the Chargebee node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Chargebee settings. Authentication allows you to use Chargebee through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Chargebee
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
After configuring CloudTalk, Chargebee, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Chargebee integration works as expected. Depending on your setup, data should flow between CloudTalk and Chargebee (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Chargebee + CloudTalk + Slack: When a new payment fails in Chargebee, find the customer in CloudTalk. When a new call comes in from that customer in CloudTalk, send a message to a Slack channel to notify support about the failed payment.
Chargebee + CloudTalk + Zendesk: When a subscription is cancelled in Chargebee, create a Zendesk ticket and schedule a callback in CloudTalk to follow up with the customer.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Chargebee
Use Chargebee in Latenode to automate subscription management tasks. Create workflows that trigger actions based on subscription events, like new sign-ups or failed payments. Sync Chargebee data with CRMs, accounting software, or internal databases. Process data with no-code tools or custom JavaScript. Scale billing processes with Latenode's efficient execution model.
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How can I connect my CloudTalk account to Chargebee using Latenode?
To connect your CloudTalk account to Chargebee on Latenode, follow these steps:
Can I track call outcomes against subscription status?
Yes, you can! Latenode allows custom logic to update customer info in Chargebee based on CloudTalk call results. This improves targeted support and upsell efforts.
What types of tasks can I perform by integrating CloudTalk with Chargebee?
Integrating CloudTalk with Chargebee allows you to perform various tasks, including:
Can I use Javascript functions with my CloudTalk + Chargebee workflow?
Yes! Latenode allows you to integrate custom JavaScript code for advanced data transformation and manipulation between CloudTalk and Chargebee.
Are there any limitations to the CloudTalk and Chargebee integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: