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Automatically create Linear issues from CloudTalk call data. Latenode's visual editor streamlines the workflow, letting you customize issue details with JavaScript and scale affordably as call volume grows.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Linear will be your first step. To do this, click "Choose an app," find CloudTalk or Linear, and select the appropriate trigger to start the scenario.

Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the CloudTalk node, select Linear from the list of available apps, and choose the action you need from the list of nodes within Linear.

CloudTalk
β
Linear
Now, click the Linear node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Linear settings. Authentication allows you to use Linear through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
Linear
Trigger on Webhook
β
CloudTalk
β
β
Iterator
β
Webhook response
After configuring CloudTalk, Linear, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the CloudTalk and Linear integration works as expected. Depending on your setup, data should flow between CloudTalk and Linear (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Linear + Slack: When a new call is missed in CloudTalk, an issue is created in Linear to track the missed call. Slack then sends a direct message to a specified user to notify them about the new Linear issue.
Linear + CloudTalk + Zendesk: When a new issue is created in Linear, a new ticket is created in Zendesk. CloudTalk then sends an SMS message to a specified phone number to notify them about the new Zendesk ticket.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Linear
Connect Linear to Latenode for automated issue tracking. Streamline bug reporting from various sources. Automatically create Linear issues from form submissions or customer support tickets. Update issue statuses based on events in other systems like Git or CI/CD pipelines, all within a scalable, low-code workflow.
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How can I connect my CloudTalk account to Linear using Latenode?
To connect your CloudTalk account to Linear on Latenode, follow these steps:
Can I automatically create Linear issues from CloudTalk calls?
Yes! Latenode lets you automatically create Linear issues from missed CloudTalk calls, ensuring no customer request slips through the cracks. Streamline support and development workflows seamlessly.
What types of tasks can I perform by integrating CloudTalk with Linear?
Integrating CloudTalk with Linear allows you to perform various tasks, including:
How does Latenode handle CloudTalk call data for Linear issue creation?
Latenode securely transmits CloudTalk data to Linear, allowing configurable mapping to fields like issue titles, descriptions, and priority levels, ensuring data accuracy.
Are there any limitations to the CloudTalk and Linear integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: