How to connect CloudTalk and ManyChat
Create a New Scenario to Connect CloudTalk and ManyChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or ManyChat will be your first step. To do this, click "Choose an app," find CloudTalk or ManyChat, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

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Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ManyChat Node
Next, click the plus (+) icon on the CloudTalk node, select ManyChat from the list of available apps, and choose the action you need from the list of nodes within ManyChat.

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Authenticate ManyChat
Now, click the ManyChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ManyChat settings. Authentication allows you to use ManyChat through Latenode.
Configure the CloudTalk and ManyChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and ManyChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring CloudTalk, ManyChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and ManyChat integration works as expected. Depending on your setup, data should flow between CloudTalk and ManyChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and ManyChat
CloudTalk + ManyChat + Google Sheets: When a new call is received in CloudTalk, the details are logged in Google Sheets. If there is a corresponding ManyChat user (found by phone number using Find User by Custom Field), the chat transcript is added to the same Google Sheets row.
ManyChat + CloudTalk + Zendesk: When a new or updated custom field is registered in ManyChat, this flow checks for missed calls and unanswered chats in CloudTalk. If there are missed communications, a new Zendesk ticket is created to follow up with the customer.
CloudTalk and ManyChat integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About ManyChat
Use ManyChat in Latenode to automate personalized messaging based on triggers from other apps. Sync contact data, manage chatbot flows based on CRM updates, or route leads to sales teams via Slack. Build flexible, scalable marketing automation without complex coding or per-step fees using Latenode’s visual editor.
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See how Latenode works
FAQ CloudTalk and ManyChat
How can I connect my CloudTalk account to ManyChat using Latenode?
To connect your CloudTalk account to ManyChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and ManyChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger ManyChat flows from CloudTalk calls?
Yes, you can! Latenode lets you trigger ManyChat flows based on CloudTalk call events, automating follow-ups and engagement for improved customer experience.
What types of tasks can I perform by integrating CloudTalk with ManyChat?
Integrating CloudTalk with ManyChat allows you to perform various tasks, including:
- Automatically adding new CloudTalk callers as subscribers in ManyChat.
- Sending SMS via ManyChat after a missed call in CloudTalk.
- Updating ManyChat custom fields based on CloudTalk call outcomes.
- Triggering targeted ManyChat campaigns based on CloudTalk IVR selections.
- Logging CloudTalk call data in ManyChat for detailed customer profiles.
How does Latenode handle concurrent CloudTalk call volume?
Latenode's architecture easily scales to handle high CloudTalk call volumes, ensuring automations run smoothly without delays or errors.
Are there any limitations to the CloudTalk and ManyChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization might experience minimal delays.
- Complex workflows with excessive steps may require optimization.
- Some advanced CloudTalk reporting features may not be directly available.