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Automatically update ManyChat contact properties based on CloudTalk call outcomes. Latenode's visual editor simplifies this, and affordable per-execution pricing means scaling your customer data workflows is cost-effective.
Connect CloudTalk and ManyChat in minutes with Latenode.
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Create a New Scenario to Connect CloudTalk and ManyChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or ManyChat will be your first step. To do this, click "Choose an app," find CloudTalk or ManyChat, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ManyChat Node
Next, click the plus (+) icon on the CloudTalk node, select ManyChat from the list of available apps, and choose the action you need from the list of nodes within ManyChat.
CloudTalk
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ManyChat
Authenticate ManyChat
Now, click the ManyChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ManyChat settings. Authentication allows you to use ManyChat through Latenode.
Configure the CloudTalk and ManyChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and ManyChat Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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ManyChat
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, ManyChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and ManyChat integration works as expected. Depending on your setup, data should flow between CloudTalk and ManyChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + ManyChat + Google Sheets: When a new call is received in CloudTalk, the details are logged in Google Sheets. If there is a corresponding ManyChat user (found by phone number using Find User by Custom Field), the chat transcript is added to the same Google Sheets row.
ManyChat + CloudTalk + Zendesk: When a new or updated custom field is registered in ManyChat, this flow checks for missed calls and unanswered chats in CloudTalk. If there are missed communications, a new Zendesk ticket is created to follow up with the customer.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About ManyChat
Use ManyChat in Latenode to automate personalized messaging based on triggers from other apps. Sync contact data, manage chatbot flows based on CRM updates, or route leads to sales teams via Slack. Build flexible, scalable marketing automation without complex coding or per-step fees using Latenode’s visual editor.
Related categories
How can I connect my CloudTalk account to ManyChat using Latenode?
To connect your CloudTalk account to ManyChat on Latenode, follow these steps:
Can I trigger ManyChat flows from CloudTalk calls?
Yes, you can! Latenode lets you trigger ManyChat flows based on CloudTalk call events, automating follow-ups and engagement for improved customer experience.
What types of tasks can I perform by integrating CloudTalk with ManyChat?
Integrating CloudTalk with ManyChat allows you to perform various tasks, including:
How does Latenode handle concurrent CloudTalk call volume?
Latenode's architecture easily scales to handle high CloudTalk call volumes, ensuring automations run smoothly without delays or errors.
Are there any limitations to the CloudTalk and ManyChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: