How to connect CloudTalk and Nimble
Create a New Scenario to Connect CloudTalk and Nimble
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Nimble will be your first step. To do this, click "Choose an app," find CloudTalk or Nimble, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Nimble Node
Next, click the plus (+) icon on the CloudTalk node, select Nimble from the list of available apps, and choose the action you need from the list of nodes within Nimble.

CloudTalk
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Nimble

Authenticate Nimble
Now, click the Nimble node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Nimble settings. Authentication allows you to use Nimble through Latenode.
Configure the CloudTalk and Nimble Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Nimble Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Nimble
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring CloudTalk, Nimble, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Nimble integration works as expected. Depending on your setup, data should flow between CloudTalk and Nimble (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Nimble
CloudTalk + Nimble + Slack: When a new call is logged in CloudTalk, the automation finds the corresponding contact in Nimble. If found, a notification is sent to a designated Slack channel with details about the call and the contact.
CloudTalk + Nimble + Google Sheets: This automation tracks call activity from CloudTalk for contacts found in Nimble, logging the details into a Google Sheet for reporting purposes. Each new call triggers a search for the contact in Nimble, and if a match is found, a new row is added to the Google Sheet with relevant call information.
CloudTalk and Nimble integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Nimble
Use Nimble within Latenode to enrich contact data and automate outreach. Update your CRM, personalize emails, and trigger follow-ups based on engagement—all visually. Latenode handles the workflow logic and scale, while Nimble provides targeted contact intelligence for smarter automation.
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See how Latenode works
FAQ CloudTalk and Nimble
How can I connect my CloudTalk account to Nimble using Latenode?
To connect your CloudTalk account to Nimble on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Nimble accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Nimble contacts from CloudTalk calls?
Yes, with Latenode you can! Automatically create new Nimble contacts or update existing ones based on CloudTalk call data, streamlining your sales and support workflows with no-code logic.
What types of tasks can I perform by integrating CloudTalk with Nimble?
Integrating CloudTalk with Nimble allows you to perform various tasks, including:
- Create new Nimble contacts from answered CloudTalk calls.
- Update existing Nimble contacts with CloudTalk call details.
- Log CloudTalk call activity as notes in Nimble.
- Trigger automated follow-ups in Nimble after a CloudTalk call.
- Sync CloudTalk call recordings with Nimble contact records.
How can I customize CloudTalk data transformation on Latenode?
Latenode allows full customization via JavaScript code blocks, letting you format CloudTalk data before it reaches Nimble and automate complex logic.
Are there any limitations to the CloudTalk and Nimble integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Real-time synchronization depends on the API rate limits of both apps.
- Historical data migration requires manual setup and configuration.