How to connect CloudTalk and OpenAI Vision
Create a New Scenario to Connect CloudTalk and OpenAI Vision
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or OpenAI Vision will be your first step. To do this, click "Choose an app," find CloudTalk or OpenAI Vision, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenAI Vision Node
Next, click the plus (+) icon on the CloudTalk node, select OpenAI Vision from the list of available apps, and choose the action you need from the list of nodes within OpenAI Vision.

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Authenticate OpenAI Vision
Now, click the OpenAI Vision node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI Vision settings. Authentication allows you to use OpenAI Vision through Latenode.
Configure the CloudTalk and OpenAI Vision Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and OpenAI Vision Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring CloudTalk, OpenAI Vision, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and OpenAI Vision integration works as expected. Depending on your setup, data should flow between CloudTalk and OpenAI Vision (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and OpenAI Vision
CloudTalk + OpenAI Vision + Slack: When a new call is received in CloudTalk, analyze an associated image using OpenAI Vision to identify objects. Then, send a summary of the detected objects to a specified Slack channel.
CloudTalk + OpenAI Vision + Google Sheets: When a new call is received in CloudTalk, analyze the associated image with OpenAI Vision to detect objects. Record the detected objects, along with call details, in a new row in Google Sheets.
CloudTalk and OpenAI Vision integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About OpenAI Vision
Use OpenAI Vision in Latenode to automate image analysis tasks. Detect objects, read text, or classify images directly within your workflows. Integrate visual data with databases or trigger alerts based on image content. Latenode's visual editor and flexible integrations make it easy to add AI vision to any process. Scale automations without per-step pricing.
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See how Latenode works
FAQ CloudTalk and OpenAI Vision
How can I connect my CloudTalk account to OpenAI Vision using Latenode?
To connect your CloudTalk account to OpenAI Vision on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and OpenAI Vision accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I analyze customer sentiment from CloudTalk calls?
Yes, you can! Latenode's visual editor simplifies connecting CloudTalk call transcripts to OpenAI Vision for sentiment analysis, improving customer service insights automatically.
What types of tasks can I perform by integrating CloudTalk with OpenAI Vision?
Integrating CloudTalk with OpenAI Vision allows you to perform various tasks, including:
- Automatically categorizing support tickets based on image content.
- Extracting key information from images sent during customer calls.
- Identifying potential product defects from customer-submitted photos.
- Analyzing customer demographics from shared visual data.
- Generating automated responses based on image analysis results.
How does Latenode improve CloudTalk's data analysis capabilities?
Latenode enables AI-powered analysis using OpenAI Vision, adding image recognition and data extraction where CloudTalk lacks native features.
Are there any limitations to the CloudTalk and OpenAI Vision integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by CloudTalk and OpenAI Vision APIs may affect performance.
- Image analysis accuracy depends on the quality and clarity of uploaded images.
- Complex workflows require careful design to avoid exceeding Latenode's resource limits.