How to connect CloudTalk and Quentn
Create a New Scenario to Connect CloudTalk and Quentn
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Quentn will be your first step. To do this, click "Choose an app," find CloudTalk or Quentn, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Quentn Node
Next, click the plus (+) icon on the CloudTalk node, select Quentn from the list of available apps, and choose the action you need from the list of nodes within Quentn.

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Authenticate Quentn
Now, click the Quentn node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Quentn settings. Authentication allows you to use Quentn through Latenode.
Configure the CloudTalk and Quentn Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Quentn Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Quentn, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Quentn integration works as expected. Depending on your setup, data should flow between CloudTalk and Quentn (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Quentn
CloudTalk + Quentn + Slack: When a new call is missed in CloudTalk, this automation finds or creates a contact in Quentn and sends a notification to a designated Slack channel to alert the sales team.
Quentn + CloudTalk + Google Sheets: When a new contact is created in Quentn, this automation creates a corresponding contact in CloudTalk and adds the contact information to a Google Sheet for reporting and analysis.
CloudTalk and Quentn integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Quentn
Use Quentn in Latenode to automate email marketing based on triggers from other apps. Build flows that add or update contacts, manage lists, and send personalized campaigns. Centralize all data in Latenode and use its tools to filter and modify customer data from Quentn without complex code.
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See how Latenode works
FAQ CloudTalk and Quentn
How can I connect my CloudTalk account to Quentn using Latenode?
To connect your CloudTalk account to Quentn on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Quentn accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add new CloudTalk contacts to Quentn?
Yes, you can! Latenode lets you automate contact synchronization, ensuring new CloudTalk contacts are instantly added to Quentn. Enjoy effortless lead management and increased marketing efficiency.
What types of tasks can I perform by integrating CloudTalk with Quentn?
Integrating CloudTalk with Quentn allows you to perform various tasks, including:
- Automatically adding new CloudTalk contacts to a Quentn mailing list.
- Triggering a Quentn marketing sequence based on a CloudTalk call outcome.
- Updating contact information in Quentn after a CloudTalk interaction.
- Creating a new Quentn task when a CloudTalk call is missed.
- Sending SMS via Quentn when a CloudTalk agent changes call status.
What CloudTalk data can Latenode access and use?
Latenode can access contact details, call recordings, agent statuses, and call outcomes, enabling powerful automations between CloudTalk and your other tools.
Are there any limitations to the CloudTalk and Quentn integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration requires manual configuration.
- Complex data transformations may require custom JavaScript code.
- The number of operations depends on your Latenode subscription plan.