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How to connect CloudTalk and Tamtam
Create a New Scenario to Connect CloudTalk and Tamtam
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Tamtam will be your first step. To do this, click "Choose an app," find CloudTalk or Tamtam, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
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Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Tamtam Node
Next, click the plus (+) icon on the CloudTalk node, select Tamtam from the list of available apps, and choose the action you need from the list of nodes within Tamtam.
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Authenticate Tamtam
Now, click the Tamtam node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Tamtam settings. Authentication allows you to use Tamtam through Latenode.
Configure the CloudTalk and Tamtam Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Tamtam Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring CloudTalk, Tamtam, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Tamtam integration works as expected. Depending on your setup, data should flow between CloudTalk and Tamtam (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Tamtam
CloudTalk + Google Sheets + Tamtam: When a new call is received in CloudTalk, the details are added to a Google Sheet for reporting and a notification is sent to a Tamtam channel.
Tamtam + CloudTalk + Zendesk: When a message is sent in Tamtam, trigger a search for contacts in CloudTalk. If a contact is found, create a Zendesk ticket with the Tamtam message content. This helps track support requests during calls.
CloudTalk and Tamtam integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Tamtam
Use Tamtam in Latenode to automate messaging tasks. Send alerts, notifications, or updates based on triggers from other apps. Build workflows to distribute information automatically. Tamtam integration in Latenode avoids manual message sending, saving time. Plus, customize messaging flows with JS or AI for targeted and personalized comms.
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See how Latenode works
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FAQ CloudTalk and Tamtam
How can I connect my CloudTalk account to Tamtam using Latenode?
To connect your CloudTalk account to Tamtam on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Tamtam accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I forward missed CloudTalk calls to Tamtam?
Yes, you can! Latenode's visual editor enables seamless call forwarding with advanced routing logic. Ensure no missed calls by instantly notifying your team via Tamtam.
What types of tasks can I perform by integrating CloudTalk with Tamtam?
Integrating CloudTalk with Tamtam allows you to perform various tasks, including:
- Send Tamtam messages for new CloudTalk voicemails.
- Create Tamtam alerts for high-priority CloudTalk calls.
- Log CloudTalk call details in a Tamtam channel.
- Automatically invite Tamtam users to CloudTalk meetings.
- Update Tamtam contacts based on CloudTalk call activity.
How secure is the CloudTalk connection on Latenode?
Latenode employs enterprise-grade security, including encryption and access controls. This ensures your CloudTalk data remains protected throughout the integration.
Are there any limitations to the CloudTalk and Tamtam integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require custom JavaScript code.
- Tamtam API rate limits may affect high-volume integrations.
- Real-time data synchronization depends on the respective APIs.
