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Connect CloudTalk and Textmagic to automate SMS follow-ups based on call outcomes. Latenode’s visual editor simplifies complex logic, while affordable execution-based pricing makes scaling customer engagement workflows easy using advanced JavaScript customization.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Textmagic will be your first step. To do this, click "Choose an app," find CloudTalk or Textmagic, and select the appropriate trigger to start the scenario.

Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the CloudTalk node, select Textmagic from the list of available apps, and choose the action you need from the list of nodes within Textmagic.

CloudTalk
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Textmagic
Now, click the Textmagic node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Textmagic settings. Authentication allows you to use Textmagic through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Textmagic
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
After configuring CloudTalk, Textmagic, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Textmagic integration works as expected. Depending on your setup, data should flow between CloudTalk and Textmagic (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Textmagic + Google Sheets: When a call is missed in CloudTalk, an SMS follow-up is sent via Textmagic. The call details and SMS status are then logged in Google Sheets.
Textmagic + CloudTalk + Slack: When a customer replies to an SMS message via Textmagic, the relevant agent is found within CloudTalk using contact details, and the agent receives a notification in Slack.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Textmagic
Use Textmagic in Latenode to automate SMS marketing and notifications. Send personalized texts based on triggers in your CRM or database. Create automated workflows for appointment reminders, order updates, and more. Latenode lets you orchestrate SMS campaigns with data enrichment and routing — code-free.
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How can I connect my CloudTalk account to Textmagic using Latenode?
To connect your CloudTalk account to Textmagic on Latenode, follow these steps:
Can I send SMS notifications for missed CloudTalk calls?
Yes, you can! Latenode allows you to trigger Textmagic SMS messages when a call is missed in CloudTalk. Use our no-code blocks or JavaScript for custom alerts. Improve customer response rates!
What types of tasks can I perform by integrating CloudTalk with Textmagic?
Integrating CloudTalk with Textmagic allows you to perform various tasks, including:
How does Latenode handle large volumes of CloudTalk events?
Latenode scales efficiently to process high volumes of CloudTalk events, ensuring reliable Textmagic automation even during peak call times. Use our serverless functions.
Are there any limitations to the CloudTalk and Textmagic integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: