How to connect CloudTalk and WhatConverts
Create a New Scenario to Connect CloudTalk and WhatConverts
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or WhatConverts will be your first step. To do this, click "Choose an app," find CloudTalk or WhatConverts, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatConverts Node
Next, click the plus (+) icon on the CloudTalk node, select WhatConverts from the list of available apps, and choose the action you need from the list of nodes within WhatConverts.

CloudTalk
⚙

WhatConverts

Authenticate WhatConverts
Now, click the WhatConverts node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatConverts settings. Authentication allows you to use WhatConverts through Latenode.
Configure the CloudTalk and WhatConverts Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and WhatConverts Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙

WhatConverts
Trigger on Webhook
⚙
CloudTalk
⚙
⚙
Iterator
⚙
Webhook response

Save and Activate the Scenario
After configuring CloudTalk, WhatConverts, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and WhatConverts integration works as expected. Depending on your setup, data should flow between CloudTalk and WhatConverts (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and WhatConverts
CloudTalk + WhatConverts + Slack: When a new call is registered in CloudTalk, the workflow checks for corresponding lead information in WhatConverts. If a new lead is found, a message is sent to a specified Slack channel notifying the sales team about the new lead.
WhatConverts + CloudTalk + Google Sheets: When WhatConverts identifies a new lead, the workflow finds the associated call details from CloudTalk. Then, it logs those call details along with the lead information into a specified Google Sheets spreadsheet.
CloudTalk and WhatConverts integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
Related categories

About WhatConverts
Capture and analyze marketing leads in WhatConverts, then pipe data to Latenode to automate follow-ups. Qualify leads based on source & behavior using Latenode's no-code tools, triggering custom CRM updates or personalized email sequences. Scale lead management without complex coding.
Similar apps
Related categories
See how Latenode works
FAQ CloudTalk and WhatConverts
How can I connect my CloudTalk account to WhatConverts using Latenode?
To connect your CloudTalk account to WhatConverts on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and WhatConverts accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I track marketing campaign ROI using call data?
Yes, you can! Latenode enables advanced ROI tracking by connecting call data in CloudTalk with lead sources in WhatConverts. Get detailed insights without coding.
What types of tasks can I perform by integrating CloudTalk with WhatConverts?
Integrating CloudTalk with WhatConverts allows you to perform various tasks, including:
- Automatically creating WhatConverts leads from new CloudTalk call recordings.
- Enriching WhatConverts lead data with detailed CloudTalk call information.
- Triggering follow-up actions in CloudTalk based on lead status changes in WhatConverts.
- Analyzing call outcomes in WhatConverts to optimize CloudTalk agent performance.
- Syncing call dispositions from CloudTalk to WhatConverts for reporting.
How does Latenode handle CloudTalk’s call volume spikes?
Latenode scales automatically to manage increased call volumes in CloudTalk, ensuring seamless data transfer to WhatConverts without interruption.
Are there any limitations to the CloudTalk and WhatConverts integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data prior to integration setup may not be automatically synced.
- Complex custom fields might require JavaScript transformations.
- API rate limits of CloudTalk and WhatConverts could affect large data transfers.