Confluence and Atera Integration

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Sync Atera tickets to Confluence for better documentation and collaboration. With Latenode, customize data mappings using JavaScript and scale your support documentation workflows affordably.

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Confluence

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Confluence and Atera

Create a New Scenario to Connect Confluence and Atera

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Confluence, triggered by another scenario, or executed manually (for testing purposes). In most cases, Confluence or Atera will be your first step. To do this, click "Choose an app," find Confluence or Atera, and select the appropriate trigger to start the scenario.

Add the Confluence Node

Select the Confluence node from the app selection panel on the right.

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Configure the Confluence

Click on the Confluence node to configure it. You can modify the Confluence URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Atera Node

Next, click the plus (+) icon on the Confluence node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Connect Atera

Sign In

Run node once

Configure the Confluence and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Select an action *

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The action ID

Run node once

Set Up the Confluence and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Confluence, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Confluence and Atera integration works as expected. Depending on your setup, data should flow between Confluence and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Confluence and Atera

Confluence + Slack + Atera: When a new knowledge base article is created in Confluence, a notification is sent to a designated Slack channel, informing the Atera support team.

Atera + Confluence + Jira: When an Atera ticket is resolved, update the related documentation page in Confluence, and create a Jira issue to track documentation changes.

Confluence and Atera integration alternatives

About Confluence

Automate Confluence tasks in Latenode: create pages, update content, or trigger workflows when pages change. Connect Confluence to other apps (like Jira or Slack) for streamlined project updates and notifications. Use Latenode’s visual editor and JS node for custom logic and efficient information sharing across teams.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

Confluence + Atera integration

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FAQ Confluence and Atera

How can I connect my Confluence account to Atera using Latenode?

To connect your Confluence account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Confluence and click on "Connect".
  • Authenticate your Confluence and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Atera tickets from Confluence pages?

Yes, you can! With Latenode, automate Atera ticket creation when specific Confluence pages are updated. Benefit from streamlined support workflows and improved response times.

What types of tasks can I perform by integrating Confluence with Atera?

Integrating Confluence with Atera allows you to perform various tasks, including:

  • Create Atera tickets from newly created Confluence pages.
  • Update Confluence pages when an Atera ticket is resolved.
  • Sync Confluence page content with Atera knowledge base articles.
  • Trigger Atera alerts based on Confluence page updates.
  • Automatically post Atera ticket updates to a Confluence page.

Can I use JavaScript to manipulate data between Confluence and Atera?

Yes! Latenode allows you to use JavaScript blocks to transform data, enabling complex logic for your Confluence and Atera automations.

Are there any limitations to the Confluence and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large file transfers between Confluence and Atera may experience delays.
  • Some advanced Atera custom fields may not be directly supported.
  • Real-time updates are subject to API rate limits of both platforms.

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