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Sync Contacts+ with CloudTalk for smarter call routing. Latenode’s visual editor allows no-code logic to prioritize calls based on contact data. Scale lead engagement affordably while building custom call experiences.
Connect Contacts+ and CloudTalk in minutes with Latenode.
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Create a New Scenario to Connect Contacts+ and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Contacts+, triggered by another scenario, or executed manually (for testing purposes). In most cases, Contacts+ or CloudTalk will be your first step. To do this, click "Choose an app," find Contacts+ or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Contacts+ Node
Select the Contacts+ node from the app selection panel on the right.
Contacts+
Configure the Contacts+
Click on the Contacts+ node to configure it. You can modify the Contacts+ URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Contacts+ node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Contacts+ and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Contacts+ and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Contacts+
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Contacts+, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Contacts+ and CloudTalk integration works as expected. Depending on your setup, data should flow between Contacts+ and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Contacts+ + Google Sheets: When a new call is received in CloudTalk, find the corresponding contact in Contacts+. If found, add a row to a Google Sheet with the call details and contact information. If no contact is found, create a new one in Contacts+ and then add data in Google Sheets.
CloudTalk + Contacts+ + Slack: When a new call is received via CloudTalk, search for the contact in Contacts+. If the contact is found, send a notification to a designated Slack channel with the contact details, call information.
About Contacts+
Use Contacts+ in Latenode to centralize contact data across platforms. Automate cleaning, deduplication, and enrichment processes. Sync updated contact details to your CRM or marketing tools. Latenode lets you build flexible flows and custom logic to manage contacts more efficiently and without manual data entry.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Contacts+ account to CloudTalk using Latenode?
To connect your Contacts+ account to CloudTalk on Latenode, follow these steps:
Can I automatically update contacts in Contacts+ after a CloudTalk call?
Yes, you can! Latenode allows real-time updates, ensuring your Contacts+ data is always current with call information from CloudTalk, improving contact management efficiency.
What types of tasks can I perform by integrating Contacts+ with CloudTalk?
Integrating Contacts+ with CloudTalk allows you to perform various tasks, including:
How secure is my Contacts+ data when using Latenode?
Latenode employs enterprise-grade security, including encryption, to protect your Contacts+ data during transit and at rest, ensuring confidentiality and integrity.
Are there any limitations to the Contacts+ and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: