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Automatically convert call recordings from CloudTalk using Converter, then process and store the files. Latenode's visual editor simplifies the logic and reduces costs with execution-based pricing, while scaling to enterprise needs.
Connect Converter and CloudTalk in minutes with Latenode.
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Create a New Scenario to Connect Converter and CloudTalk
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Converter, triggered by another scenario, or executed manually (for testing purposes). In most cases, Converter or CloudTalk will be your first step. To do this, click "Choose an app," find Converter or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Converter Node
Select the Converter node from the app selection panel on the right.
Converter
Configure the Converter
Click on the Converter node to configure it. You can modify the Converter URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Converter node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Converter
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Converter and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Converter and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Converter
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Converter, CloudTalk, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Converter and CloudTalk integration works as expected. Depending on your setup, data should flow between Converter and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Converter + CloudTalk + Google Sheets: When a file is converted using Converter, the details of the conversion, along with information about related customer calls logged in CloudTalk, are added to a Google Sheet for tracking successful conversion outcomes.
CloudTalk + Converter + Salesforce: When a call ends in CloudTalk, the audio of the call is converted to text using Converter. The transcribed text is then logged into Salesforce as a note or attachment, providing sales representatives with improved context for future interactions.
About Converter
Need to standardize file formats? Integrate Converter in Latenode to automatically transform documents as part of any workflow. Convert PDFs to text, images to vector graphics, and more. Automate data entry, content repurposing, or reporting pipelines with no-code ease and JavaScript customization. Stop juggling formats manually.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Converter account to CloudTalk using Latenode?
To connect your Converter account to CloudTalk on Latenode, follow these steps:
Can I automatically update CloudTalk contacts from converted files?
Yes, you can! Latenode allows you to automatically parse data from Converter and update your CloudTalk contacts, ensuring your customer data is always current and accurate.
What types of tasks can I perform by integrating Converter with CloudTalk?
Integrating Converter with CloudTalk allows you to perform various tasks, including:
What file types does the Converter integration support in Latenode?
The Converter integration supports all file types accepted by Converter, giving you ultimate flexibility in your Latenode workflows.
Are there any limitations to the Converter and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: