Converter and LiveChat Integration

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Automatically convert files received in LiveChat to accessible formats. Latenode’s visual editor makes complex file handling simple, while advanced JavaScript support allows for custom conversions, all at an affordable, execution-based price.

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Converter

LiveChat

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Converter and LiveChat

Create a New Scenario to Connect Converter and LiveChat

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Converter, triggered by another scenario, or executed manually (for testing purposes). In most cases, Converter or LiveChat will be your first step. To do this, click "Choose an app," find Converter or LiveChat, and select the appropriate trigger to start the scenario.

Add the Converter Node

Select the Converter node from the app selection panel on the right.

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Converter

Configure the Converter

Click on the Converter node to configure it. You can modify the Converter URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Converter

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Connect Converter

Sign In

Run node once

Add the LiveChat Node

Next, click the plus (+) icon on the Converter node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.

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LiveChat

Authenticate LiveChat

Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.

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LiveChat

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#2 LiveChat

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Connect LiveChat

Sign In

Run node once

Configure the Converter and LiveChat Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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LiveChat Oauth 2.0

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Select an action *

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Map

The action ID

Run node once

Set Up the Converter and LiveChat Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Converter, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Converter and LiveChat integration works as expected. Depending on your setup, data should flow between Converter and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Converter and LiveChat

LiveChat + Converter + Email: When a customer asks to convert a file in LiveChat, the file is converted and then sent to the customer's email address.

LiveChat + Converter + Google Drive: Saves LiveChat transcripts and converted files to Google Drive when a file conversion request is made during the chat.

Converter and LiveChat integration alternatives

About Converter

Need to standardize file formats? Integrate Converter in Latenode to automatically transform documents as part of any workflow. Convert PDFs to text, images to vector graphics, and more. Automate data entry, content repurposing, or reporting pipelines with no-code ease and JavaScript customization. Stop juggling formats manually.

Similar apps

Related categories

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

See how Latenode works

FAQ Converter and LiveChat

How can I connect my Converter account to LiveChat using Latenode?

To connect your Converter account to LiveChat on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Converter and click on "Connect".
  • Authenticate your Converter and LiveChat accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically send converted files to LiveChat agents?

Yes, you can! Latenode lets you automate file delivery after conversion, ensuring your LiveChat agents receive necessary documents instantly, improving response times and efficiency.

What types of tasks can I perform by integrating Converter with LiveChat?

Integrating Converter with LiveChat allows you to perform various tasks, including:

  • Automatically sending converted PDFs to LiveChat for customer support.
  • Triggering file conversions when new LiveChat support tickets are created.
  • Saving transcripts from LiveChat into a converted file format for archiving.
  • Converting user-submitted files via LiveChat to a standardized format.
  • Alerting a channel in LiveChat upon successful file conversion by Converter.

How does Latenode handle large file conversions from LiveChat?

Latenode's robust infrastructure handles large files efficiently. Scale your workflows with parallel processing and background execution for seamless conversions.

Are there any limitations to the Converter and LiveChat integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • The number of concurrent conversions is limited by your Converter subscription.
  • Real-time updates on conversion progress within LiveChat might have a slight delay.
  • Complex file types may require specific configurations in Converter for optimal results.

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