Creatomate and Customer.io Integration

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Automatically generate personalized videos in Creatomate when new Customer.io profiles are created. Latenode's visual editor and affordable pay-by-execution pricing make dynamic video marketing campaigns easier than ever to build and scale.

Creatomate + Customer.io integration

Connect Creatomate and Customer.io in minutes with Latenode.

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Automate your workflow

Swap Apps

Creatomate

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Creatomate and Customer.io

Create a New Scenario to Connect Creatomate and Customer.io

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Creatomate, triggered by another scenario, or executed manually (for testing purposes). In most cases, Creatomate or Customer.io will be your first step. To do this, click "Choose an app," find Creatomate or Customer.io, and select the appropriate trigger to start the scenario.

Add the Creatomate Node

Select the Creatomate node from the app selection panel on the right.

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Creatomate

Configure the Creatomate

Click on the Creatomate node to configure it. You can modify the Creatomate URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Creatomate

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Connect Creatomate

Sign In
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Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Creatomate node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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Creatomate

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Creatomate

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Customer.io

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Connect Customer.io

Sign In
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Run node once

Configure the Creatomate and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Customer.io

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Connect Customer.io

Customer.io Oauth 2.0

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Change

Select an action *

Select

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The action ID

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Run node once

Set Up the Creatomate and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring Creatomate, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Creatomate and Customer.io integration works as expected. Depending on your setup, data should flow between Creatomate and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Creatomate and Customer.io

Creatomate + Customer.io + Google Sheets: When a new render is completed in Creatomate, track a customer event in Customer.io and log the video render details into a Google Sheet for reporting purposes.

Customer.io + Creatomate + Slack: When a customer reaches a defined milestone, trigger the Creatomate to render a personalized video using the customer data and notify the sales team about this event in Slack.

Creatomate and Customer.io integration alternatives

About Creatomate

Automate video creation with Creatomate in Latenode. Generate personalized videos from data: product demos, social media content, or reports. Connect Creatomate to any data source and automate complex workflows with Latenode's visual editor, JavaScript support, and flexible API. Scale video production without manual effort.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Creatomate and Customer.io

How can I connect my Creatomate account to Customer.io using Latenode?

To connect your Creatomate account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Creatomate and click on "Connect".
  • Authenticate your Creatomate and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I personalize video messages triggered by Customer.io events?

Yes, you can! Latenode allows you to trigger Creatomate video generation based on Customer.io events, personalizing messages and enhancing customer engagement with dynamic, data-driven videos.

What types of tasks can I perform by integrating Creatomate with Customer.io?

Integrating Creatomate with Customer.io allows you to perform various tasks, including:

  • Automatically create personalized videos for new Customer.io sign-ups.
  • Update Customer.io profiles with links to newly generated Creatomate videos.
  • Trigger video rendering when a Customer.io segment is updated.
  • Send video-based product updates to specific Customer.io audiences.
  • Create videos based on A/B test results tracked in Customer.io.

Can I use JavaScript to customize my Creatomate videos in Latenode?

Yes! Latenode enables you to use JavaScript within your workflows to dynamically modify Creatomate video templates, adding advanced personalization and logic.

Are there any limitations to the Creatomate and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex video templates in Creatomate may require more processing time.
  • Customer.io's API rate limits can impact the speed of data synchronization.
  • Real-time video previews aren't available directly within Latenode.

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