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Automatically personalize Customer.io messages using AI-generated captions from Captions. Latenode's visual editor and JavaScript support make it easy to customize prompts and logic, scaling your outreach affordably based on execution time.
Connect Customer.io and Captions in minutes with Latenode.
Create Customer.io to Captions workflow
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Customer.io
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Create a New Scenario to Connect Customer.io and Captions
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Customer.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Customer.io or Captions will be your first step. To do this, click "Choose an app," find Customer.io or Captions, and select the appropriate trigger to start the scenario.
Add the Customer.io Node
Select the Customer.io node from the app selection panel on the right.
Customer.io
Configure the Customer.io
Click on the Customer.io node to configure it. You can modify the Customer.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Captions Node
Next, click the plus (+) icon on the Customer.io node, select Captions from the list of available apps, and choose the action you need from the list of nodes within Captions.
Customer.io
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Captions
Authenticate Captions
Now, click the Captions node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Captions settings. Authentication allows you to use Captions through Latenode.
Configure the Customer.io and Captions Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Customer.io and Captions Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Captions
Trigger on Webhook
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Customer.io
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Customer.io, Captions, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Customer.io and Captions integration works as expected. Depending on your setup, data should flow between Customer.io and Captions (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Captions + Customer.io + Slack: When a video generation request is completed in Captions, track a customer event in Customer.io and then send a message to a dedicated Slack channel with the video and its caption, for internal marketing updates.
Captions + Customer.io + Airtable: After a video generation request is completed in Captions, this automation creates or updates a customer record in Customer.io, and then stores the video captions and relevant customer data into Airtable for analysis and reporting purposes.
About Customer.io
Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.
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About Captions
Need accurate, automated captions for videos? Integrate Captions with Latenode to generate and sync subtitles across platforms. Automate video accessibility for marketing, training, or support. Latenode adds scheduling, file handling, and error control to Captions, making scalable captioning workflows simple and efficient.
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How can I connect my Customer.io account to Captions using Latenode?
To connect your Customer.io account to Captions on Latenode, follow these steps:
Can I personalize video messages based on Customer.io segments using Captions?
Yes, you can! Latenode allows you to trigger Captions video creation using Customer.io segment data, enabling hyper-personalized campaigns. Increase engagement with relevant video content.
What types of tasks can I perform by integrating Customer.io with Captions?
Integrating Customer.io with Captions allows you to perform various tasks, including:
How does Latenode handle Customer.io API rate limits effectively?
Latenode provides advanced rate limiting and queueing features, ensuring smooth operation and preventing errors. Use JavaScript for even finer control.
Are there any limitations to the Customer.io and Captions integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: