Customer.io and Magento 2(OpenSource) Integration

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Automate personalized marketing by connecting Customer.io and Magento 2(OpenSource). Trigger campaigns based on purchase history or cart abandonment. Latenode's visual editor and affordable execution pricing makes custom e-commerce nurturing easy, even with JavaScript.

Customer.io + Magento 2(OpenSource) integration

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Customer.io

Magento 2(OpenSource)

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Customer.io and Magento 2(OpenSource)

Create a New Scenario to Connect Customer.io and Magento 2(OpenSource)

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Customer.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Customer.io or Magento 2(OpenSource) will be your first step. To do this, click "Choose an app," find Customer.io or Magento 2(OpenSource), and select the appropriate trigger to start the scenario.

Add the Customer.io Node

Select the Customer.io node from the app selection panel on the right.

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Configure the Customer.io

Click on the Customer.io node to configure it. You can modify the Customer.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Magento 2(OpenSource) Node

Next, click the plus (+) icon on the Customer.io node, select Magento 2(OpenSource) from the list of available apps, and choose the action you need from the list of nodes within Magento 2(OpenSource).

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Authenticate Magento 2(OpenSource)

Now, click the Magento 2(OpenSource) node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Magento 2(OpenSource) settings. Authentication allows you to use Magento 2(OpenSource) through Latenode.

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Configure the Customer.io and Magento 2(OpenSource) Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Customer.io and Magento 2(OpenSource) Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Customer.io, Magento 2(OpenSource), and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Customer.io and Magento 2(OpenSource) integration works as expected. Depending on your setup, data should flow between Customer.io and Magento 2(OpenSource) (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Customer.io and Magento 2(OpenSource)

Magento 2(OpenSource) + Customer.io + Slack: When a new customer is created in Magento 2, their information is added to Customer.io. Then, a message is sent to a dedicated Slack channel to announce the new customer.

Magento 2(OpenSource) + Customer.io + Discord bot: When a new order is placed in Magento 2, the customer's information is added or updated in Customer.io. A message is then sent via Discord to alert the sales team about the new order.

Customer.io and Magento 2(OpenSource) integration alternatives

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

Related categories

About Magento 2(OpenSource)

Automate Magento 2(OpenSource) order processing, inventory updates, or customer communication within Latenode. Sync product data, trigger email campaigns, or update databases. Solve complex e-commerce automation needs with visual flows, JavaScript, and direct API calls, avoiding manual tasks. Latenode brings scalability and customization beyond Magento's defaults.

See how Latenode works

FAQ Customer.io and Magento 2(OpenSource)

How can I connect my Customer.io account to Magento 2(OpenSource) using Latenode?

To connect your Customer.io account to Magento 2(OpenSource) on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Customer.io and Magento 2(OpenSource).
  • Authenticate your Customer.io and Magento 2(OpenSource) accounts by providing the necessary credentials.
  • Once connected, you can create workflows using both apps.

Can I personalize emails based on Magento 2(OpenSource) purchase history?

Yes, you can! Latenode lets you use purchase data from Magento 2(OpenSource) in Customer.io emails. Target customers precisely and increase engagement, using our visual editor with JavaScript support for advanced logic.

What types of tasks can I perform by integrating Customer.io with Magento 2(OpenSource)?

Integrating Customer.io with Magento 2(OpenSource) allows you to perform various tasks, including:

  • Add new Magento 2(OpenSource) customers to Customer.io as new users.
  • Update Customer.io user profiles with Magento 2(OpenSource) order information.
  • Trigger Customer.io campaigns based on Magento 2(OpenSource) order status changes.
  • Send abandoned cart emails via Customer.io for Magento 2(OpenSource) customers.
  • Segment Customer.io users based on Magento 2(OpenSource) product categories purchased.

How does Latenode handle Customer.io events and Magento 2(OpenSource) triggers?

Latenode provides reliable real-time event processing, ensuring immediate action. Leverage advanced logic and custom code blocks for unparalleled workflow control.

Are there any limitations to the Customer.io and Magento 2(OpenSource) integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require JavaScript knowledge.
  • The number of operations depends on your Latenode subscription plan.
  • Real-time data synchronization depends on API availability of both services.

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