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Automatically transcribe customer calls from Deepgram and log insights directly into Bigin by Zoho CRM. Latenode's no-code editor simplifies setup, while affordable execution costs scale with your business.
Connect Deepgram and Bigin by Zoho CRM in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Deepgram, triggered by another scenario, or executed manually (for testing purposes). In most cases, Deepgram or Bigin by Zoho CRM will be your first step. To do this, click "Choose an app," find Deepgram or Bigin by Zoho CRM, and select the appropriate trigger to start the scenario.

Select the Deepgram node from the app selection panel on the right.

Deepgram
Click on the Deepgram node to configure it. You can modify the Deepgram URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Deepgram node, select Bigin by Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Bigin by Zoho CRM.

Deepgram
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Bigin by Zoho CRM
Now, click the Bigin by Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bigin by Zoho CRM settings. Authentication allows you to use Bigin by Zoho CRM through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
β
Bigin by Zoho CRM
Trigger on Webhook
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Deepgram
β
β
Iterator
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Webhook response
After configuring Deepgram, Bigin by Zoho CRM, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Deepgram and Bigin by Zoho CRM integration works as expected. Depending on your setup, data should flow between Deepgram and Bigin by Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Deepgram + Bigin by Zoho CRM + Google Sheets: When a call transcript is available from Deepgram, the automation updates lead information in Bigin with insights from the transcript and then logs the analysis data in Google Sheets.
Bigin by Zoho CRM + Deepgram + Slack: When a deal is updated in Bigin, use Deepgram to analyze associated sales call recordings. Key insights are then posted in a designated Slack channel.
About Deepgram
Need to transcribe audio/video inside your Latenode automations? Deepgram offers fast, accurate speech-to-text. Connect it to your workflows for automated meeting summaries, content analysis, or customer support monitoring. Fine-tune results with custom vocabularies, all within Latenode's visual interface and code blocks.
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About Bigin by Zoho CRM
Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.
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How can I connect my Deepgram account to Bigin by Zoho CRM using Latenode?
To connect your Deepgram account to Bigin by Zoho CRM on Latenode, follow these steps:
Can I automatically create Bigin leads from Deepgram transcriptions?
Yes, you can! Latenode enables automatic lead creation in Bigin from Deepgram transcriptions. This saves time and ensures no potential lead from voice data is missed.
What types of tasks can I perform by integrating Deepgram with Bigin by Zoho CRM?
Integrating Deepgram with Bigin by Zoho CRM allows you to perform various tasks, including:
How do I handle Deepgram transcription errors within Latenode?
Latenode allows you to use AI steps or JavaScript to review, correct, or flag potentially inaccurate transcriptions before updating Bigin.
Are there any limitations to the Deepgram and Bigin by Zoho CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: