How to connect Delighted and Agile CRM
Create a New Scenario to Connect Delighted and Agile CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Agile CRM will be your first step. To do this, click "Choose an app," find Delighted or Agile CRM, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Agile CRM Node
Next, click the plus (+) icon on the Delighted node, select Agile CRM from the list of available apps, and choose the action you need from the list of nodes within Agile CRM.

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Authenticate Agile CRM
Now, click the Agile CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Agile CRM settings. Authentication allows you to use Agile CRM through Latenode.
Configure the Delighted and Agile CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Agile CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Agile CRM
Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Agile CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Agile CRM integration works as expected. Depending on your setup, data should flow between Delighted and Agile CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Agile CRM
Delighted + Agile CRM + Slack: When a new response is received in Delighted, if the score is below a certain threshold, a note is added to the corresponding contact in Agile CRM. Then a Slack message is sent to a designated channel to alert the team.
Agile CRM + Delighted + Gmail: When a deal reaches a specific milestone in Agile CRM, a survey is sent via email through Delighted to gather customer feedback. The email address used is from the contact associated with the deal. Gmail is not directly triggered or acted upon, but serves as the medium Delighted uses.
Delighted and Agile CRM integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Agile CRM
Sync Agile CRM data in Latenode to automate sales workflows. Update deals, contacts, or tasks based on triggers from other apps. Enrich CRM data using AI, route leads intelligently, and build custom reports — all within visual Latenode flows. Cut CRM admin overhead and ensure data consistency.
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FAQ Delighted and Agile CRM
How can I connect my Delighted account to Agile CRM using Latenode?
To connect your Delighted account to Agile CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Agile CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger actions in Agile CRM based on Delighted survey responses?
Yes, you can! With Latenode, automate workflows to update contact properties in Agile CRM based on Delighted survey scores, improving customer segmentation and personalized follow-ups.
What types of tasks can I perform by integrating Delighted with Agile CRM?
Integrating Delighted with Agile CRM allows you to perform various tasks, including:
- Creating new contacts in Agile CRM from new Delighted survey responses.
- Updating contact properties in Agile CRM based on Delighted survey scores.
- Sending personalized emails via Agile CRM based on Delighted feedback.
- Adding contacts to specific Agile CRM groups based on survey sentiment.
- Triggering internal notifications for negative feedback in Delighted.
How does Latenode handle Delighted's survey response data securely?
Latenode employs encryption and secure data handling practices to protect your data during transfer and storage. We adhere to industry security standards.
Are there any limitations to the Delighted and Agile CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Custom field mappings in Agile CRM may require manual configuration.
- Complex logic may necessitate JavaScript code blocks within the workflow.
- Rate limits imposed by Delighted and Agile CRM APIs still apply.