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Shorten survey links in Delighted using Bitly, then track click-through rates, all within Latenodeβs visual editor. Customize the workflow with JavaScript or bring your own AI logic to analyze response data. Automate and scale affordably.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Bitly will be your first step. To do this, click "Choose an app," find Delighted or Bitly, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Bitly from the list of available apps, and choose the action you need from the list of nodes within Bitly.

Delighted
β
Bitly
Now, click the Bitly node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bitly settings. Authentication allows you to use Bitly through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
β
Bitly
Trigger on Webhook
β
Delighted
β
β
Iterator
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Webhook response
After configuring Delighted, Bitly, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Bitly integration works as expected. Depending on your setup, data should flow between Delighted and Bitly (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Bitly + Google Sheets: When a new response is received in Delighted, a shortened Bitly link is created for that response and then both the survey response data and the shortened URL are logged into a Google Sheet.
Bitly + Delighted + Slack: When a Bitly link is clicked, check if the link is related to a Delighted survey. If it is, notify the team in Slack about the link click, allowing them to monitor user experience related to the survey.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Bitly
Use Bitly in Latenode to automatically shorten and track links within your workflows. Share campaign URLs, monitor click rates, and optimize outreach directly from your automated processes. Combine Bitly's link management with Latenode's flexible logic and data integrations for end-to-end control, avoiding manual updates and broken flows.
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How can I connect my Delighted account to Bitly using Latenode?
To connect your Delighted account to Bitly on Latenode, follow these steps:
Can I shorten Delighted survey links automatically?
Yes! Latenode automates link shortening via Bitly whenever a new Delighted survey is sent. This improves deliverability and creates a cleaner, more professional look for your feedback requests.
What types of tasks can I perform by integrating Delighted with Bitly?
Integrating Delighted with Bitly allows you to perform various tasks, including:
Can I use Delighted data to personalize Bitly links?
Yes, Latenode lets you dynamically create Bitly links using Delighted data. Personalization enhances user experience and boosts engagement.
Are there any limitations to the Delighted and Bitly integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: